Sr. Specialist, Governance & Data Analytics

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Job description

We go where others won't, taking on some of the biggest public health challenges to protect and enhance millions of lives, and create a better, more secure world. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect and enhance life.

I. JOB SUMMARY
The Supply Chain Data Analytics Sr. Specialist assists in development and maintenance of the Supply Chain governance and Analytics solutions, leading to effective analytics and project / portfolio management. The role also assists with gathering and progressing analytics and reporting requests for Supply Chain analytics, generating monthly metrics and reports, and supporting and improving the delivery mechanisms for reports and metrics. In addition, this resource will assist with IT facing ticket management to ensure priority tickets are handled accordingly, through managing and improving the ticket monitoring process from the non-IT side.

II. ESSENTIAL FUNCTIONS
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Project Governance:
• Support to manage, administer, design, develop, perform project reviews with senior leaders
• Develop and maintain Smartsheet and Business Intelligence (BI) solutions to serve global project needs
• Entry and maintenance of Smartsheet and BI project data as needed: changes, new projects, new milestones, etc.
• Presentation of project status reviews to leadership team using standardized review tools in Smartsheet.
• Assist with upgrades and improvements to Smartsheet and BI project solution
• Assist with training and communicate expectations and obligations of the governance tool and process

Analytics & Reporting:
• Generate monthly Key Performance Indicators (KPIs) from source data by performing documented steps of data manipulation, upload, and Power BI steps.
• Administer and maintain data for request and delivery process for KPI, metrics, and reporting.
• Follow up with Subject Matter Experts (SMEs) and IT support staff to ensure dates and commitments are met with respect to delivery of metrics and reporting. Track and
follow up on request status, identify / line up resources to ensure the job gets done.
• Assist with new KPI generation: collect & document requirements, inputs, exclusions, to build KPI generation logic. Could possibly help develop KPI and reports using
Power BI.
• Work with SMEs and leaders to develop reporting guidelines and assist in the collection, development, and documentation of standardized reporting across systems.
• Assist with training and communicate expectations and obligations of the analytics tools and process.

Tickets administration:
• Assist in development and implementation of ticket monitoring process for IT ticket performance.
• Administer ticket monitoring and follow up process: contact SMEs and IT resources to get status and progress tickets to resolution. Assign priorities as needed to
ensure attention is given to appropriate tickets.
• Meet with requesters and IT as needed to progress resolution.

The above statements are intended to describe the nature of work performed by those in this job and are not an exhaustive list of all duties. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time which reflects management's assignment of essential functions.

III. MINIMUM EDUCATION, EXPERIENCE, SKILLS

Education
• Bachelor's degree in business, Supply Chain Management or other related field.

Experience & Skills
• Minimum 5 years' experience in Data Analytics operations
• SAP, Smartsheet and Power BI experience preferred.
• Experience in Continuous Improvement, Visual management, and Lean principles / concepts. Comfortable with process mapping and value stream management.
• Must lead by example through strong work ethics and high standards.
• Proficient with computer applications such as Microsoft Suite, Power BI, etc.
• Works well within teams, able to lead meetings with customers, stakeholders, and consultants across all phases of project lifecycle.
• Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results. Activities address
various aspects of engineering and related areas.
• Excellent written, verbal communication skills with comfort in presenting ideas, updates, and requests.
• Experience with leading teams through process improvement initiatives and implementing those solutions.
• Experience in matrixed work environments.
• Experience with implementing process and system changes, especially within a pharmaceutical environment.
• Able to interface with leadership and individual contributors.

Per CDC guidelines, Emergent strongly recommends that all employees working on site are vaccinated to help ensure their safety, as well as the safety of fellow employees. This includes the use of good judgment when determining when the CDC guidelines advise that you stay home when ill.

There are physical/mental demands and work environment characteristics that must be met by an individual to successfully perform the essential functions of the job. This information is available upon request from the candidate.

Reasonable accommodations may be made to enable individuals with disabilities to perform all essential functions.

Emergent BioSolutions is an Equal Opportunity/Affirmative Action Employer and values the diversity of our workforce. Emergent does not discriminate on the basis of race, color, creed, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, age, national origin, ancestry, citizenship status, marital status, physical or mental disability, military service or veteran status, genetic information or any other characteristics protected by applicable federal, state or local law.

Information submitted will be used by Emergent BioSolutions for activities related to your prospective employment. Emergent BioSolutions respects your privacy and any use of the information submitted will be subject to the terms of our Privacy Policy .

Emergent BioSolutions does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Emergent BioSolutions' approved agency list. Unsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions' approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency.

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