Technical Support Specialist Tier 3 - Clearance Required
Lockheed Martin
2024-11-05 10:40:17
Hanover, Maryland, United States
Job type: fulltime
Job industry: Call Centre / CustomerService
Job description
Job ID: 668745BR
Date posted: Jun. 24, 2024
Program: IL
Description:
What We're Doing:
Lockheed Martin, Rotary Mission Systems Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the use of advanced electronics to undermine our way of life. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute: Financial assets. Healthcare information. Critical infrastructure. Hazardous materials. The uninterrupted flow of energy that keeps modern life moving. Here, you'll work with cybersecurity experts on the forefront of threat protection and proactive prevention. In this fast-paced, real-world environment, you'll draw on all your education and experience as well as the resources of Lockheed Martin to keep the threats at bay.
Cyber Lockheed Martin
Who we are:
The program is on fire for cyber. In support of our customer, members of the team are responsible for providing full lifecycle support including analysis, design, development, integration, testing, procurement, deployment, security, training and sustainment for collection and antenna systems.
Why Join Us:
Your Health, Your Wealth, Your Life
Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work.
Learn more about Lockheed Martin's competitive and comprehensive benefits package.
The Work:
Perform system administration, maintenance , upgrades, installation, test, integration, and configuration of systems and software including prototypes, development, operational, test, and lab systems and products. Provide technical and engineering third tier services to troubleshoot system failures or degradations and to restore equipment to full operational capabilities including 24/7 on-call support for operational system critical discrepancies that cannot be resolved by tier one and two personnel. Integrate, test, and optimize systems with enterprise infrastructures, services, and databases. Develop technical documentation. Provide technical services assistance to government engineers in the creation, updating and management of system product line standards and databases.
- Install, configure, upgrade, and maintain operating system and software applications on Linux
and Windows platforms
- Maintain and develop the environment for hardware and software systems builds, staging,
testing and integration
- Perform system, sub-system, and equipment racking, stacking, testing, and software integration
at field sites and local lab environments
- Prepare and update technical documentation for system and software installations, sustainment,
upgrades, and troubleshooting
- Provide Tier 3 support for system failures and degradation problem identification, diagnosis and
resolution of problems
- Provide technical support to software development and integration efforts in the lab and during
field installations
- Create system-specific software baselines and related configuration files in preparation for new
deployments or system upgrades
- Create system-specific software baselines and related configuration files in preparation for new
deployments or system upgrades
- Provide in-depth trouble-shooting of IT system
- Provide technical leadership to less experienced engineers
- Analyze and resolve complex system and integration problems
- Monitor and assess system performance and security, and assist in determining the system
impact, cost, risk, and recommended architecture changes.
This position is participating in our External Referral Program. If you know somebody who may be a fit, click
Basic Qualifications:
Bachelor's degree in Electrical Engineering, Computer Science, or a related technical discipline from an accredited college or university.
A Master's Degree may be substituted for two (2) years of experience, reducing the total years of experience to six (6).
In lieu of a Bachelor's Degree, an additional four (4) years of experience may be substituted.
Eight (8) years of experience as a software integrator, tester, system administrator, or systems engineer in programs and contracts of similar scope, type, and complexity.
Supporting rack, stack, and cabling; comfortable with lifting 40-50 lbs.
Foundation in Linux, Docker, Kubernetes, and vSphere.
Preferred experience with Ansible.
Additional Requirements:
Must be willing to travel.
Must have a current IAT2 certification.
Note:
Candidates must demonstrate the ability to perform hands-on technical tasks and possess strong foundational knowledge in the specified technical areas.
Clearance Level: TS/SCI w/Poly SP
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 9x80 every other Friday off
Pay Rate:
The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Maryland, Washington or Washington DC is $114,100 - $218,600. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Experience Level: Experienced Professional
Business Unit: RMS
Relocation Available: No
Career Area: Systems Engineering: Other
Type: Task Order/IDIQ
Shift: First