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ServiceNow Senior Applications Engineer Level 3 with Security Clearance

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i Consulting Group Inc.

2024-10-03 23:40:36

Job location Laurel, Maryland, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job Description:
The Senior Applications Engineer Level 3 is responsible for designing software tools and subsystems to support software reuse and domain analyses within the ServiceNow platform, managing their implementation across complex environments. This role involves managing software development and support using formal specifications, data flow diagrams, and Computer-Aided Software Engineering (CASE) tools, with a strong emphasis on ServiceNow solutions. The Senior Applications Engineer estimates software development costs and schedules, reviews existing ServiceNow applications, and provides refinements to enhance efficiency and effectiveness. Key Responsibilities: • Analyze newly identified vulnerabilities and deficiencies within the ServiceNow environment, performing gap analysis to identify areas for improvement. • Research and evaluate commercial products to eliminate vulnerabilities or deficiencies within the ServiceNow platform, as directed by the Government. • Conduct analysis of alternatives and present findings in a Technical Analysis package for Government evaluation. • Collaborate with ancillary organizations to procure, deliver, and track new hardware/software required for ServiceNow solution implementation. • Prepare Configuration Plans and software enhancement plans, engineering solutions for easy integration with ServiceNow GUI and web front-end interfaces. • Define, design, and incorporate interfaces to retrieve data from various ServiceNow scanning tools. • Design, validate, and implement access controls as part of ServiceNow systems and service solutions. • Enhance, modify, and test COTS/GOTS and applicable hardware to ensure interoperability and compatibility with existing ServiceNow architecture. • Prepare Engineering Change Proposals for any implemented system configuration changes within ServiceNow. • Define, coordinate, and schedule testing, integration, implementation, and deployment activities for ServiceNow solutions, coordinating with dependent external interface devices/owners. • Deploy security solutions across the ServiceNow environment, installing hardware and implementing required software to ensure full operational capacity. • Prepare and conduct training sessions for authorized users of ServiceNow regarding newly deployed tool capabilities and functions. • Continuously monitor the health and status of ServiceNow systems, maintaining full operational capacity. • Perform database administration within ServiceNow to monitor, report, and repair any degradation of system health and status. Qualifications: • Fifteen (15) years of experience in computer science or software engineering disciplines, with a focus on ServiceNow solutions, within programs and contracts of similar scope, type, and complexity. • Bachelor's degree in Computer Science or a related discipline from an accredited college or university (4 years of additional software engineering experience may be substituted for a degree). • Extensive experience with the ServiceNow platform, including development, integration, and administration. • ServiceNow System Administrator certification or ServiceNow Application Developer certification is required.

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