Deskside Support Specialist with Security Clearance

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Job description

Please review the job details below. T4 Job Description Maxar is currently seeking a Deskside Support Specialist to join our team in Linthicum, MD. In this role, you will be responsible to provide computer support services to users in all areas of the company, focusing on spaces requiring a clearance within the established service level agreements, address various technical incidents and problems, work with various types of software, and support PC hardware/peripherals, end user documentation and training, and other various tasks associated with end user readiness and support. Responsibilities: • Install Windows Desktop thick or VDI thin clients and peripherals (VoIP phones, A/V equipment, monitors, etc.) within classified areas. • Provide IT "Smart Hands" to assist end users in troubleshooting with remote technicians. • Clearly communicate issues and conditions to a NOC/SOC • Keep inventory records for all customer provided hardware that is installed within the classified areas • Assist the team as needed to share and gain knowledge of the environment. Minimum Requirements: • Must be a U.S. Citizen with a current/active TS/SCI clearance and be willing and able to obtain a CI Poly • Bachelor's degree in a relevant field. Four additional years of experience may be substituted for a degree • Minimum of 2 years of related work experience • Current DoD 8570 IAT Level II certification (i.e. CompTIA Security+ CE) Preferred Qualifications: • Excellent communication skills (both verbal and written) • Strong knowledge of Windows 10, PCs (hardware and software), MS Office Applications • Strong organization and time-managements skills • A "Can-do" attitude • Networking and Networking protocol (DHCP, DNS, SNMP, etc.) knowledge, specifically layer 1 and layer 2 • Audio Visual experience • VoIP phone support experience In support of pay transparency at Maxar, we disclose salary ranges on all of our U.S. job postings. We use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. To accommodate all locations, we have listed the bottom to the top of the possible range, and will share the target range for a specific location during the recruiting discussion. Individual pay will be competitive based on a candidates unique set of knowledge, skills, and geographic diversity, with earnings potential commensurate with experience. The range for this position is: $64,000.00 - $135,000.00 annually. We offer a comprehensive package of benefits including paid time off, health and welfare insurance, and 401(k) to eligible employees. You can find more information on our benefits at: This position will be posted for a minimum of three business days, and will be posted until a qualified candidate has been identified for hire. Maxar employees must follow all applicable Maxar policies and COVID-19 requirements as well as those of Maxar customers and third parties. Individual job requirements may vary, and Maxar reserves the right to modify its policies and requirements as it deems appropriate in accordance with applicable law. Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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