Quality Manager - Specialty Materials - Lowell, MA

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Job description

The Quality Manager at the client will oversee the entire production process to ensure that the products meet specified quality standards. This role involves developing and implementing quality control systems, conducting inspections, and coordinating with various departments to maintain consistent product quality and compliance with industry regulations.

Client Details

The client specializes in creating high-quality materials used across multiple industries. They are dedicated to developing innovative and durable products that blend aesthetic appeal with practical functionality. With a strong focus on detail and quality, they ensure each product meets strict standards. Their commitment to excellence has earned them a reputation for delivering materials that excel in both performance and design

Description

• Leads Quality Assurance planning by identifying key quality elements and coordinating preventative measures to ensure product quality.
• Develops, monitors, and maintains procedures, corrective actions, and process verification systems.
• Validates process systems to ensure consistent product and production quality, maintaining a well-documented system.
• Organizes and multitasks effectively in a fast-paced manufacturing environment, with strong communication skills for internal and external customers.
• Possesses thorough knowledge of Quality Assurance standards, practices, and methodologies, including APQP, IMDS, and PPAP.
• Achieves QA objectives by implementing production, product, and inspection systems to establish quality objectives across manufacturing.
• Determines product specifications and attributes, implementing control requirements critical to quality.
• Validates process and product control by establishing specifications, quality attributes, product acceptance criteria, and measuring outcomes.
• Implements statistical methods and analysis to drive quality control using data insights.
• Conducts root cause analysis on products outside specifications, determining and implementing corrective measures.
• Clarifies and ensures compliance with Customer Specific Requirements (CSR).
• Collaborates with Manufacturing and Process Engineering to improve current processes using Measurement Systems Analysis (MSA).
• Ensures color accuracy in finished products, maintaining visual acceptability and reliability to a known value/scale.
• Oversees all quality-related accreditations (e.g., ISO-9001, MED/MER) and leads Internal and External Audit activities.
• Manages the Nonconforming Material (NCM) process.
• Defines, updates, and enforces the Control of Change procedure.
• Supervises timely and accurate data entry for all services performed.
• Communicates and enforces company policies and procedures.
• Ensures daily satisfaction of internal and external customer needs.
• Evaluates product quality suitability for use.
• Publishes loss reports (in-process and inspection).
• Oversees supplier quality improvement, including conducting on-site audits.
• Identifies and promotes continuous improvement projects.
• Observes and enforces safety, PPE, and quality procedures during task completion.
• Provides customer service support.

Profile

• Must be legally authorized to work in the United States
• Bachelor's degree in Textile Engineering, Quality Management, Industrial Engineering, or a related field.
• 10 years of industry relevant experience, minimum 5 years of experience leading/managing
• Strong knowledge of quality control standards, methodologies, and tools, such as ISO 9001, Six Sigma, Lean Manufacturing, etc.
• Proven experience in leading and developing a quality assurance team.
• Excellent analytical skills with the ability to interpret data and make data-driven decisions.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Certification in Quality Management (e.g., ASQ Certified Quality Manager) is preferred.
• Proficiency in quality management software and tools.

Job Offer

• Health Insurance: Comprehensive medical, dental, and vision insurance plans.
• Retirement Plans: 401(k) plans with company matching contributions.
• Paid Time Off (PTO): Vacation days, sick leave, and paid holidays.
• Life Insurance: Coverage for financial protection of beneficiaries.
• Disability Insurance: Short-term and long-term disability coverage.
• Employee Assistance Programs (EAPs): Confidential counseling and support services.
• Flexible Work Arrangements: Options for flexible work hours or remote work, dependent

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

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