Business Analyst / Junior Project Manager

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Job description

We're Hiring: Business Analyst / Junior Project Manager
Location: Remote (EST) - Full-time (8:00 AM - 5:00 PM)
Pay Rate: $39 - $ 44.34/hour

Job Overview:
We are seeking a Business Analyst/Junior Project Manager with a strong understanding of the automotive after-sales service domain. This role focuses on supporting an executive-sponsored digital flagship program aimed at revolutionizing dealership service and parts operations through cutting-edge technology. You will collaborate with internal and external stakeholders, manage projects through UAT (User Acceptance Testing) and release, and ensure day-to-day project execution.

Key Responsibilities:
Agile Project Management

• Document user stories & program requirements

• Monitor feedback and coordinate timely resolutions

• Develop and execute test cases for UAT

• Embrace change, staying flexible and agile in a dynamic environment

• Create presentations, product documentation, and serve as a subject matter expert

Visionary Thinking

• Maintain and communicate a clear product vision to stakeholders

• Optimize business processes to drive industry-leading performance

• Create reporting systems to track trends and identify areas for improvement

• Introduce innovative features and quantify ROI for new technologies

• Develop business cases for budget considerations

• Prioritize user stories and project features based on value alignment with program goals

Collaborative Leadership

• Make decisions that maximize return on investment (ROI) and align with brand goals

• Collaborate across teams to resolve system issues and incorporate feedback

• Define and communicate clear acceptance criteria for program features

• Simplify complex technical concepts for non-technical stakeholders

• Manage end-to-end project processes and handle requirements dependencies

Required Skills & Qualifications:

• Experience with Agile methodologies and project execution

• Strong experience in dealership service processes (after-sales experience highly valued)

• Hands-on experience with managing user stories, backlog grooming, and prioritizing requirements

• Excellent cross-functional communication skills

• Strong presentation skills, with the ability to organize data for executive-level reviews

• Attention to detail and strong analytical problem-solving skills

• Proficient in Microsoft Excel, Word, and PowerPoint

• Experience seeing projects through UAT and release

Preferred Skills:

• VW/Audi dealership experience (desired, not required)

• UX design experience

• German language skills

Education:

• Bachelor's Degree in Business Management, Computer Science, Automotive Management, or related discipline (or equivalent experience)

• Master's Degree or equivalent preferred

Interview Process:

• 2 rounds

If you're a business-savvy individual with project management skills and a passion for automotive technology, we'd love to hear from you!

Pay Details: $39.00 to $44.34 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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