Cisco Unified Intelligence Center (CUIC) Database Developer

---

Job description

The Cisco Unified Intelligence Center (CUIC) team is responsible for supporting our contact centers globally.

We focus on implementing the next generation of Contact Center Voice solutions that will deliver enhanced value to our customers, dealers, and business partners, and provide superior customer experience. Our team is a Product Driven Organization (PDO) utilizing Agile processes to deliver value, meet goals and objectives.

We are looking for a talented and experienced Database and Reporting Developer for the CUIC Team. The CUIC team supports the Contact Center's reporting and intelligence processes through the Cisco Unified Intelligence Center and Google Cloud Platform.

The Database and Reports Developer is responsible for providing solution options for business requests, supporting the existing Contact Center platform and dependent components, and assisting Contact Center's business processes.

Experience with CUIC is an absolute must.

Please note, we are not able to work on C2C at this time.

While hybrid is preferred, we will consider remote for the right candidate. For those who may require it, sponsorship may be offered.

Required Experience:

• 5+ years of in-depth working experience with Cisco Unified Intelligence Center (CUIC).

• Experience with Microsoft SQL/TSQL development.

• Strong experience in Database design and report development.

• Understanding of complex SQL queries for relational databases.

• Ability to develop ad hoc queries to isolate problems.

Apply today!

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records.

Pay Details: $55.00 to $60.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

<!– job description page –>