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Virtual Solutions Representative

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Kellogg Community CU

2024-11-14 11:46:52

Job location Kalamazoo, Michigan, United States

Job type: fulltime

Job industry: Other

Job description

Join Kellogg Community Credit Union as a Full-time Virtual Solutions Representative at our Drake Road branch location.


Our Virtual Solutions Representatives are responsible for handling member phone calls while providing world class member service from our Drake Road branch location. Additionally, in this role you are expected to cross sell products and services based on the member's needs. Must be comfortable with outbound calling. This position does involve non-traditional hours such as evenings and/or Saturdays.


Requirements:

Ability to motivate and influence others

Strong desire & proven track record to meet or exceed established sales goals

Excellent verbal and written communication skills

Ability to resolve interpersonal conflict and miscommunication

Strong PC skills

Ability and desire to learn quickly and multi-task in a fast paced environment

Positive attitude


Qualifications:

High School diploma required

At least 2 years of sales experience preferred


Candidates must have strong availability Monday-Friday until 6pm and 2pm Saturdays. Opening is in Kalamazoo, Michigan.



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