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ERP Support Analyst

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Creative Financial Staffing

2024-10-04 22:46:24

Job location Portage, Michigan, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Position: ERP Support Analyst

About the Company:

An industry leader in biotechnology research based near the Portage, MI area is seeking a full-time, permanent ERP Support Analyst to be a valuable addition to their IT team. Here are a few reasons why you should apply:

  • Innovative and stable biotechnology & fiber research company focused on success of their employees and customers.
  • Great opportunity to work with a variety of software and tools.
  • Robust benefits package including Company Paid Healthcare!

Responsibilities:

  • Provide support, training & troubleshooting with ERP based software (SAP Business One), Warehouse Management and other software.
  • Documenting and tracking of end-user issues through ticketing software.
  • Creating and modifying custom reports SQL and helping automate reports.
  • Assist end-users with documentation/specification of business process software.
  • Coordinate testing of software updates & releases.
  • Document and report errors in a timely fashion.

Preferred Experience:

  • Bachelor's degree.
  • Experience with MS SQL Server Database and creating custom SQL queries.
  • Experience providing support with a SQL based ERP system (SAP Business one preferred but not required) providing end-user support for adding/removing users, training, and troubleshooting errors.
  • Exposure working with SharePoint in conjunction with SQL/SSRS.
  • Comfortable working with various departments such as accounting/finance to assist with reporting needs.
  • Good understanding of business processes including order/workflow.
  • Strong organization skills including time management.
  • Strong communication skills at all levels within the company.

Bonus Experience:

  • Reporting experience with tools such as Tableau, Power BI or SSRS reports.
  • Experience with SAP BO (SAP Business One)
  • Understanding of Manufacturing business processes

Job Type: Full-Time / Permanent / Direct hire

Location: Portage, MI area (Onsite)

Benefits: 100% Employer Paid Health Benefits, 401K w/ Company Match, PTO Plan, 12 Paid Holidays, Tuition Reimbursement, etc.


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