Senior Payables Product Manager

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Job description

As a Senior Product Manager for Payables within Treasury Management, you will work closely with Sales, Product, and Technology to develop, implement, and coordinate Ach & Wire initiatives, programs and roadmap. You will report to the Corporate Product Solutions - Lead for Payables. Hiring Locations: Troy MI, NYC and surround

• Strategic Planning:
  Partners with supervisor to create a strategic plan for assigned solution. Actively collaborates in the development, implementation and roll-out for new business products and product enhancements, including pricing, agreements, implementation documents, and standards

• Vendor Partnership:
  Monitors and manages vendor relationships associated with Merchant service solutions, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved, while taking corrective actions with vendors if goals are not being achieved, up to and including escalation to your assigned team lead.
• Oversee Nacha rule changes and their associated internal/external impacts

• Operational:
  • Effectively interfaces with appropriate business lines (Technology, Operations, Legal, Risk and Compliance) to ensure there is appropriate technical support and resources for new or enhanced product/services delivered to the Sales Teams.
  • Actively manages new product development, from conceptualization to delivery by way of business case (if new product or feature), and effective collaboration with internal parties (Technology, Operations, Risk, Legal, Compliance and Product). Ensure all validation steps are completed prior to product launches.
  • Refines operational duties through solution expertise to identify systems issues and the ability to triage and resolve those issues to ensure excellence in customer service.
  • Documents Processes and procedures associated with the Ach & Wire solutions, in partnership with Risk Management, Legal, Compliance and product team.
  • Develops the process for measuring trends and patterns relative to product/services, competitive patterns, market share, and market perception and image.
  • Assess and manage product risks as well as any audit/compliance issues.

• Governance:
  Participates in audits and other special projects.

Required Qualifications:

• Education level required: Undergraduate Degree (4 years or equivalent) (Business, Accounting, Finance, or Data Science/Analytics)
• Minimum experience required: 8+ Years treasury management experience including strategic planning and product processes
• Minimum of 5 years of banking experience with an understanding of the payments business.
• Direct involvement with organizations such as, : AFP, TCH, Nacha, EPN & EPCOR
• Certified Treasury Professional CTP and/or Accredited ACH Professional (AAP) preferred

Job Competencies:

• Expertise related to new market & product initaitives, pricing, operating model changes
• Expertise in value propositions related to treasury management applications within a corporate treasury environment
• Expertise of both business and banking regulations such as UCC, Reg CC, Reg E and regulatory guidance/oversight
• Excellent interpersonal, verbal, and written communication skills
• Ability to foster internal and external collaborative partnerships that deliver value for customers, partners and the organization
• Demonstrates continued growth of knowledge on understanding of treasury management products and services.
• Self-motivated, ability to adapt in a fast-paced changing environment' work independent and organized
• Ability to mobilize internal/external networks and resources to resolve a service challenge or develop a solution.
• Detailed payables solutions expertise.

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