Accounts Receivable Associate

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Job description

Our client is seeking a detail-oriented and personable Accounts Receivable to join their finance team. The AR Associate with manage accounts receivable for large retail customers by ensuring timely payments, entering data into the ERP system, resolving deductions, and requesting repayments. They assess credit availability, review orders on credit hold, identify process improvements, and track past-due accounts for assigned customers

Core Responsibilities:

• Coordinate with customer accounts and relevant teams to secure timely invoice approval and payment.
• Enter and update customer data and credit information in the ERP system.
• Reconcile customer accounts and resolve discrepancies to maintain accurate Accounts Receivable.
• Document communications and research promptly in the ERP system.
• Identify, research, and collect past-due balances; escalate complex issues as needed.
• File claims for customer deductions, chargebacks, or payment disputes.
• Review credit holds and make timely decisions on customer orders.
• Manage collection insurance and credit card payments, following secure procedures.
• Send accounts for collection, adhere to write-off policies, and maintain records.

Qualifications:

• 3+ years of experience in accounts receivable, credit, or compliance
• Strong communication skills, maintaining professionalism via phone, email, and in person
• Excellent organizational skills with attention to detail
• Proficient in Microsoft Office and ERP software
• General knowledge of accounts receivable processes; cash application experience is a plus

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