Business Systems Analyst

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Job description

At GreenStone Farm Credit Services, we're seeking an experienced Business Systems Analyst who has a passion for customer service. Do you have what it takes to be part of a high-performing team, to exceed expectations for a first-class support experience, even if the job is demanding at times?

Are you interested in joining a team that uses the latest technology?

We are excited for you to apply to our Business Systems Analyst position in St Paul, MN. This position provides information technology solutions to support business processes. The incumbent will also be responsible for a variety of analysis functions including business and technical requirements solicitation, technical design, meeting facilitation, and software testing. This position has the opportunity to work remotely up to 2 days per week, as project assignments allow.

Get to know GreenStone

GreenStone is a financial institution with over $14 billion in assets and customers ranging from rural homeowners to global agriculture and food businesses. Our employees have a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly-respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country.

Culture

Core Four values steer everything we do at GreenStone. Customer First, Deliver Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules.

What can we offer you?

GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company.

GreenStone has an outstanding Total Rewards package, which includes, but is not limited to:

15 vacation days, 12 sick days, and 12 paid holidays per year
401(k) plan - up to a 9% employer contribution/match
Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
$150/year Logo Wear allowance
$400/year Wellness Subsidy/Reimbursement & wellness programs
$6,000 lifetime maximum Student Debt repayment program or tuition reimbursement
Yearly bonus/incentive opportunity available to all benefit eligible employees
On-site covered parking provided

Day in the life of a Business Systems Analyst

Strategy and Planning: Manage complex projects including time and priority management, risk assessment, and resource allocation. Review purchased solutions to ensure features and functions meet requirements.
Operational Activities: Collaborate with project sponsors to develop work requests for submission. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to stakeholders and project teams. Provide tier 2 production support for end users of custom software systems. Conduct reviews of the business requirements to ensure that system requirement specifications are correctly interpreted.
Process and Procedures: Develop and utilize standard templates to accurately and concisely write requirements specifications. Work on enhancing the Solution Delivery Methodology (SDM). Research, review, and analyze the effectiveness and efficiency of existing processes/systems.

What experience can you bring?

Bachelor's degree in computer science, Information Technology, or a related field.
3+ years of experience in an analyst role or in an IT environment is required.
Demonstrated interpersonal skills to successfully communicate both verbally and written.
Ability to quickly learn and effectively use new processes and procedures to meet business initiatives.
Ability to work effectively on teams by building strong relationships, listening to others, valuing opinions, and helping team to meet goals.
Demonstrated ability to apply technical understanding to a broad range of applications and complex data models.
Understanding of process modeling and various other design tools and methodologies is strongly desired.
Proven ability to work with users in complex problem solving and troubleshooting scenarios.

What will set you apart?

Customer focused, outgoing, assertive.
Curious, self-motivated, independent contributor with a growth mindset.
Experience leading large projects including time and priority management, risk assessment, and resource allocation.
Experience working on large, multi-company, interdisciplinary projects.
Experience in finance, ag-lending, or banking industries.
Core conversion experience
Knowledge of Salesforce, SharePoint and Microsoft Power Platform experience.
Knowledge of creating SQL queries.
Experience with Agile methodologies.
Previous Product Owner experience.

GreenStone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.

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