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Senior Seamer Service Representative

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Crown Cork & Seal USA, Inc.

2024-11-05 04:39:50

Job location Jefferson City, Missouri, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:

  • Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
  • Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
  • Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
  • Provide double-seaming training for customers.
Requirements for this position would include the following:
  • High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
  • Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
  • Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
  • Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
  • Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
  • Effective communication skills, both verbal and written as well as proven presentation skills.
  • Ability to clearly and effectively interact with customers on a variety of levels.
  • Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
  • Ability to work overtime during the week and week-ends based on customer needs.
  • Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada

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