Installation and Service Coordinator - Kansas City, MO

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Job description

Position Title: Installation and Service Coordinator - Kansas City, MO

Location: Kansas City, MO, USA

Req. ID: Req

Join our Team and Make a Difference!

At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.

We are more than just a company - we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.

Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference.

Key Requirements and Objectives:

This is an hourly position responsible for administrative and managerial operations for the lift team.

• Highly organized with the ability to coordinate and organize others.
• Attention to detail and the ability to multitask.
• Customer relatable skills and strength in conflict resolution
• Ability to think on your feet, desire to take on more responsibility, and a roll with it attitude!
• Report to the General Manager

Job Responsibilities in Detail:

Scheduling : Schedule all installations and equipment services. Identify customer expectations and effectively communicate these down the line.

Shipments : Receive and manage incoming shipments to onsite warehouse

Billing:

• Invoice projects and service calls
• Verify all closed projects are in compliance and manage with technicians to 100% completion

Job Requirements

Team Player/Customer Satisfaction: Work with install service team to hit monthly productivity goals while maintaining a positive work environment and customer satisfaction.

• Company Values: Team Building and Leadership - Assist the GM with implementing core values.
• Customer Satisfaction: assist GM to desired goal.
• Customer Satisfaction: assist GM to desired goal.

At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer

Apply Now

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