Multi-Media Specialist Support - Mid-level with Security Clearance

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Job description

Job Description Multi-Media Specialist Support - Mid-level Position Requirement: MUST BE A US CITIZEN ACTIVE TS/SCI CLEARANCE REQUIRED MUST HAVE A MINIMUM of 4 YEARS OF EXPERIENCE WITH PERFORMING THIS ROLE AT THE NATIONAL GEOSPATIAL INTELLIGENCE AGENCY REQUIRED Locations: St. Louis, MO
Job Type: Full-Time Employee
Education: Bachelors Degree Required/Masters Degree Preferred in Business or
IT related field. Required: Possess knowledge of NGA GEOINT products and data to include commercial imagery, satellite imagery systems and related information libraries Demonstrated experience in maintaining, disseminating, troubleshooting, and acquiring GEOINT data from various sources. manipulates and transfers digital data, performs quality checks on all media to ensure order accuracy, confirms an address, prepares forms, packages and mail the media to customer support locations worldwide Knowledge of shipping regulations i.e. shipping classified data, US postal regulations, packaging requirements, FedEx guidelines, military postal regulations, MilAir, etc. Demonstrated experience in connecting web applications to databases and database systems Working knowledge of LINUX, Windows Operating Systems (Windows 7) and HTML. , Have excellent written and oral communication skills with the ability to interact with senior leadership appropriately Excellent interpersonal skills and be able to work in a team environment Communicate effectively through writing, email, briefings, telephone, and other collaboration tools. Communicate with all levels of the NGA Enterprise (government, contractor, military), IC, and DoD as required Ability to lift up to 50 pounds. Desired: Have specialized expertise in, geospatial data management, database administration, data synchronization, data analysis, NGA product and data knowledge, customer information analysis, customer service, possess excellent interpersonal skills and have the ability to work as part of a team or independently with individuals at all levels. Familiarity with Media Services, NGA's Gateway, Source and all operations centers, service centers, and business processes in NGA Experience working with NGA/Source in a production support branch assisting in the production and dissemination of finished GEOINT information. Familiarity with current NGA products, image flow, and conducting media transfers Knowledge of Custom Media Generation System (CMGS), Tailored Media Generation System (TMGS), NGA Consolidated Library-West (Media Generation) and the Geospatial Intelligence Library functions as it pertains to geospatial data management and dissemination processes. Knowledge of NGA GEOINT products and data, satellite imagery systems and related information libraries Knowledgeable in a variety of NGA's software and services and be able to assist customers with NGA's software and services Ability to independently initiate, manage, execute and report tasks as identified by the government Background in customer service processes with an understanding of technical problems, process improvement, and solutions as they relate to the current and future business and mission environment at NGA Excellent interpersonal skills and the ability to assist others in solving problems, to include engaging across the IC & DOD. Experience with providing customer service support activities across organizational elements. , Excellent written and oral communication skills and be able to work independently as well as in a team environment.
Experience in implementing change, communicating change and changing business processes
Experience that has led to the understanding of NGA's mission and business processes in order to help users solve their problems
Expert in using collaboration/social software tools employed by NGA.
Experience with writing SOPs, CONOPS, and other documents.
Ability to collaborate with other Sources O ices and NGA O ices/KCs to ensure that customer needs are articulated clearly

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