Systems Administrator (24x7 Support - 5:30PM -5:30AM) with Security Clearance

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Job description

Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Be part of an exciting opportunity to contribute to one of the nation's most critical intelligence organizations. Your work directly impacts national security and global issues, you will have the chance to contribute to missions that are of paramount importance to the United States and its allies, know that that the environments and programs you support are making a difference on a global scale. Our customers operate at the forefront of technology, dealing with some of the most advanced defense, geospatial, and intelligence systems in the world. What you will be working on (Job Description): Transform technology into opportunity as a Systems Administrator with Blackspoke. A career in enterprise IT means connecting and enhancing the systems that matter most. At Blackspoke, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. As a Systems Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in St. Louis, MO. NIGHT SHIFT: Sun - Weds (alternating) 5:30PM - 5:30AM In this role, a typical day will include: Conducting real-time, proactive SLA Compliance monitoring of compute, cloud, and network resources across the enterprise. Responding, triaging, and troubleshooting system alerts indicating issues with data center components. Conducting hands-on administration of virtual machines, hosts, and other IT devices via vCenter, remote desktop protocols, and other virtualized management interfaces. Providing first contact response and initial resolution for all associated technical engineering lanes within the environment. Accurately logging, ticketing, and owning/escalating incidents resulting from infrastructure events. Managing and tracking the execution of authorized changes throughout the Change Management lifecycle. Troubleshooting, accurately tracking, and resolving assigned incidents. Creating and tracking trend reports. Creating and maintaining standard operating procedures and operational reporting protocol. Interacting with vendors to coordinate the maintenance and replacement of hardware. Maintaining extremely accurate, high-level reporting of all issues. Monitoring connectivity and ensuring SLA compliance of cloud-based systems. Provisioning thin client software. Contributing to continual improvement of IT operations and processes. What you will bring to us (Required Skills): Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or equivalent combination of education, technical certifications, or training. 5+ years of experience in systems administration. Must have current DoD 8140 IAT Level II Certification (CCNA-Security, GICSP, GSEC, Sec+ CE, SSCP) or higher. Working knowledge and understanding of the ITIL V4 framework. Experience with ITSM software suites, preferably ServiceNow. Must be eligible for a Top Secret/SCI clearance (with the ability to maintain a CI poly). Would be nice if you bring the following (Highly Desired): Hands-on experience with virtual host and server administration, Linux-based operating systems. Experience within a virtualized environment and with enterprise-level monitoring suites/software (i.e. BMC BPPM/TrueSight, HP NNM, Splunk, WhatsUp Gold, Nagios). What you will get: The opportunity to work on critical high-impact projects that contribute to national security. A high-growth environment with numerous opportunities for professional growth. A collaborative team environment that values innovation and efficiency. A competitive benefits package that underscores our commitment to attracting and retaining top talent. Location: St. Louis, MO US Citizenship Required with Active Clearance. Equal Opportunity Employer/Veterans/Disabled. Individuals with disabilities, including disabled veterans or veterans with service-connected disabilities, are encouraged to apply. If you need assistance applying outside of the online application, please contact for more information. This Organization Participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. Department of Homeland Security: and E-Verify.gov

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