Warming Center Overnight Staff - Bozeman

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Job description

Warming Center Overnight Staff - Bozeman About the Organization Welcome to HRDC, where you'll find us working to improve our neighbors' lives by building a better community in Bozeman, Livingston and Southwest Montana. We invite you to become part of our HRDC family whether you need help or are able to provide help.We believe in building a better community through supporting our neighbors across Southwest Montana with nearly 50 different programming initiatives.We believe every life has value.HRDC exists to instill hope, develop resources, design solutions, and change lives.We envision a place where poverty has no impact because opportunity and quality of life are equally afforded to everyone. EOE Statement HRDC does not discriminate against any person including customers, employees, and applicants for employment on the basis of race, religion, national origin, sex, age, physical or mental disability, gender identity, reprisal, and where applicable, marital status, familial or parental status, sexual orientation, political ideas and beliefs, level of English skills, if all or part of an individual's income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by HRDC, in the performance of contracts and the delivery of services or funding. Not all prohibited bases will apply to all programs and/or employment activities. All are encouraged to apply. At HRDC IX , we value lived experience and nontraditional backgrounds. Studies have shown that women, nonbinary individuals, and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role. Open Date 7/29/2024 Full-Time/Part-Time Part-Time Exempt/Non-Exempt Non-Exempt Location Warming Center - Bozeman Description If you are viewing this job listing from a job posting board (indeed, LinkedIn, etc.) and wish to apply for this position you MUST do so directly through our website () . If you apply through Indeed or LinkedIn, your application WILL NOT be complete and you will therefore not be considered for the position. Job Opening Date: Re-Opened on June 27,2024 Job Closing Date: Until filled Job Status: Part Time - 10 hours/week, primarily late night and early morning shifts. Hours may increase in August and September. Wage: $25.00/hour Position Status: Year-round, regular status FLSA Status: Non-Exempt General Summary of Purpose of this Position: + The Warming Center is a program operated through HRDC that provides community members with a place to shower, do laundry, obtain day storage, access shelter, engage with supportive services, and receive referrals to community resources. The Warming Center provides a launch pad for community members experiencing homelessness to increase access and opportunity to more permanent housing solutions. + Warming Center Staff ensures guests are treated with dignity and respect, provides a safe and supportive environment to shelter, and enforces community expectations uniformly and consistently. The BWC staff are often the guests' first interaction with HRDC staff and set the precedent for reasonable expectations for service delivery. Specific Duties and Responsibilities: + The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas. + They are listed starting with the most important. The percentage at the end of each statement is an estimate of the percentage of time spent on each duty. This listing does not include minor duties which constitute less than 5% of the position's time, unless such duties are significantly important or critical to the success of the position. Each of the duties listed below is considered an essential function of this job. (Essential functions are those functions that the employee must be able to perform unaided or with the assistance of a reasonable accommodation. Regular and predictable work schedule and attendance are considered essential functions). Primary Job Duties and Responsibilities Direct Service: + Supervises facility activities to ensure safety of residents. + Responsible for knowing and following Warming Center's policies and procedures and enforcing rules uniformly and consistently. + Conducts in-take and orientation of guests, including providing advocacy, resource referral, risk assessment, and crisis intervention as needed. + Assists in maintaining the facility in a clean, sanitary, and safe condition. + Submits maintenance requests and supply needs timely while communicating such needs with their supervisor + Performs opening and closing duties including distributing and setting up sleeping supplies at night and cleaning up and re-collecting the previous night's sleeping supplies in the morning. + Respects strict code of confidentiality regarding guests and fellow staff members always. + Monitors guest service programs such as day storage, laundry, bunk roster, and locker access to ensure consistency + Responds appropriately to needs and crisis situations, such as mediating basic interpersonal problems between residents and summoning emergency personnel. + Maintain regular communication with supervisor regarding facility and guest-related issues. + Provide necessary efforts to ensure wellness, safety, and equity for customers of all cultures, ethnicities, and backgrounds. + Assure the safety and well-being of customers by maintaining a nurturing and supportive environment by providing a strengths-based and harm reduction model to engagement and service delivery + Conduct all functions in accordance with the program and agency guidelines, policies, procedures and ethical standards including behavior expectations for customers, staff, and volunteers. File & Data Maintenance: + Maintain customer files, case notes and appropriate documentation systems + Enter program data efficiently and accurately into required databases + Complete required forms and data entry within time frame specified by individual program requirements + Prepare correspondence, interagency forms, State and Federal forms and maintain appropriate records of such as appropriate + Update waiting lists, customer files, available assistance, and other documentation as needed. + Create and work on customer files and data entry in order to meet program compliance. + Responsible for maintaining accurate customer records and shift notes both manually and using web-based and/or computer programs. + Reviews past shift notes to remain knowledgeable and up to date on customers + Must ensure compliance with program requirements + Plans and organizes work effectively and ensures its completion. + Ability to uphold professional standards as a representative of the organization and manage case records within the agency and contract affiliate's record system following legal, procedural, and confidentiality requirements Teamwork: + Works as a team with other colleagues and volunteers on shift and is able to work independently without direct supervision + Submits shift briefings to all shelter staff to promote clear and consistent communication + Represents the organization professionally at all times + Supervises volunteers and Warming/Day Center staff to provide quality support and accountability + Maintain consistent, positive communication with partner agencies as means of assessing the quality of the program, aiming to improve wherever possible + Demonstrates team behavior and promotes a team-oriented environment + Maintains positive relations with volunteers, co-workers, staff from other agencies, agency funders, and the general public + Attend staff meetings, agency wide meetings, trainings, and other meetings as assigned Knowledge Skills and Abilities: + Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups + Ability to effectively perform duties with a thorough knowledge of agency goals, objectives, projects and services + Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals + Ability work with minimal supervision and effectively manage workflow + Ability to present self and organization in a positive and professional manner + Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants + Exhibit self-motivation, high energy level, effective organizational skills, and ability to make appropriate programmatic decisions + Effectively disseminate information about the programs + Demonstrate knowledge of community resources and partners + Ability to effectively establish and maintain positive working relationships with program participants and other team members + Ability to demonstrate a strong commitment in helping people succeed in innovative educational and training programs, re-orient their lives to produce positive behavior and self-sufficiency, enable them to make a difference in their community Language Skills: + Ability to read, interpret, and write routine reports and correspondence + Ability to analyze and interpret complex and sensitive information; persuasive speaking abilities + Ability to interpret program manuals and guidelines + Ability to speak Spanish preferred Mathematical/ Money Handling Skills: + Add, subtract, multiply, and divide simple numbers, compute rate, ratio . click apply for full job details

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