Desktop Administrator - TOP SECRET CLEARANCE REQUIRED with Security Clearance

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Job description

This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret) Because an active or interim DoD clearance is required, U.S. Citizenship is required We are hiring a Windows Desktop Administrator in Bellevue, Nebraska. Support US Strategic Command personnel with timely and efficient desktop service by responding to customer service requests. This role requires flexibility to support issues or planned activities both during core business hours as well as after-hours and weekends as needed. Windows Desktop Services facilitates timely and efficient desktop service for nearly 10,000 combined PC, laptop and virtual sessions spanning across three networks, stand alone, and other use PCs (i.e. CIS) in multiple locations to include outside of USSTRATCOM. This team is responsible for providing Level 2 & 3 problem resolution for all desktop and software components on the LAN with the exception of Break/Fix hardware actions. What you'll do:
Desktop administrators should exhibit excellent follow-through, customer service skills, task management, work ethic, and be able to work independently and collaboratively within a team. Administrators must also demonstrate time management skills to facilitate timely resolution of customer service requests. Candidate must be able to perform the following tasks:
Maintain system performance by performing system monitoring and analysis, performance tuning, troubleshooting system hardware, software, virtual system sessions, security tools, and operating system issues
Build, update, maintain Blade PC platform.
Create and maintain procedural documentation and train junior staff as necessary
Create, change, delete command user accounts as requested by ISAMs.
Support high-level, (NAOC/ABNCP/Exec Comms) computing requirements.
Policy Group Management (KIOSK, SDG), Global Security Group and AppStack Group management.
CDI account and Teridici Administration support.
Install and troubleshoot printers/print queues, scanners and Multi-Function Devices.
Provide 24X7, and remote location support as needed
Work ticket queues and document resolutions completely and accurately
Adhere to enterprise architecture by following best practices
Utilize both Active Directory and Active Roles Services to monitor and control, users, devices, permissions.
Perform Enterprise VDI management, VMWare Horizon View, VMWare vSpherre Web Client.
Distribute software to PCs utilizing SCCM, virtual sessions connection, or by desktop visit to hand load.
Analyze alerts from various monitoring tools and take appropriate actions during troubleshooting. Qualifications:
BS and 2-4 years of experience, MS and 0-2 years of experience, or HS and 8-10 years of experience
In lieu of degree, 6+ years of relevant work experience or military experience accepted. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

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