Please scroll down, To apply

TS/ SCI Desktop Support with Security Clearance

hiring now
New job

TEKsystems c/o Allegis Group

2024-11-08 01:40:59

Job location Bellevue, Nebraska, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

TEKsystems has an immediate need for a Technical support analyst to support a large integrator and program in the Bellevue NE area. This role is a 12 month contract to FT hire. Seeking an experience desktop support professional capable of responding to customer service requests. Must be able to interact with clients, project a professional image during desktop visits, as well as when working remotely.
Candidates should have excellent follow through, customer service skills, strong work ethic; results oriented and are able to work independently and within a team environment. Manage customer services requests to facilitate timely and efficient desktop service.
Coordinate repair times with the customers. Identify trends in Windows PC baseline. Resolve and propose corrective action for enterprise implementation. Participate in direct face-to-face coordination with the customer as required.
Provide Level 2 & 3 problem resolution for all desktop issues related to System Administrator in a Microsoft Windows environment
Must have experience working and troubleshooting Microsoft operating systems and products (WINXP, Vista, Office products). Understands, adheres to, and implements overall security and configuration policies.
Experience with virtual boxes or a virtual environment and a start to finish process approach highly desired.
Active directory experience required. o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Fed Roles: This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
Because an active or interim DoD clearance is required, U.S. Citizenship is required

Inform a friend!

<!– job description page –>
Top