Security & Safety Supervisor - Zephyr Cove Resort

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Job description

Job Description

Under the direction of the Director of Land Operations, the Security is responsible for the work that is carried out within the Guest Services Department. Coordinates security and safety operations for the resort and leads the parking and security teams.

Job Responsibilities

? Supervises Security and Safety Support Staff in providing 24 hours a day, 7 days a week coverage.
? Coordinates security operations
? Trains personnel by utilizing training programs established in conjunction with Aramark, and clients.
? Proper telephone service technique and PBX operation
? Handling of guest mail, messages and special deliveries
? Coordinating reservations for guest transportation
? Full understanding and utilization of the property management system
? Familiarization with night audit function
? Assisting all guests in any way possible including following up on guest concerns in a timely manner.
? Design and implement training programs to ensure that all staff are well-versed in daily job functions, safety awareness, and Aramark policies and procedures.
? Establish, implement, and follow all emergency procedures.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

? Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers.
? A strong knowledge of personal computers is essential.
? Experience in all facets of providing guest services.
? Must be able to lead, motivate, and communicate effectively with others.
? Strong organizational abilities.
? Preferably two years in hospitality services or like environment performing like duties
? Must be able to read, write, and clearly speak English

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

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