Managing Director

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Job description

Why us?:
Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.

Job Overview:
Overall management responsibility for the operation of multi- hotels including profitability, guest service, product quality, and overall cleanliness and maintenance of the hotel property. Operation of the hotels will be within the framework of approved 1) annual budget, 2) annual marketing plan, 3) annual capital expenditure plan, 4) annual wage plan, and always within the framework of all Company policies and procedures.

Responsibilities:
Executive Committee

Assist the General Managers and the Executive Committees utilizing a participative style: be readily available and effectively communicate with each member

Assist the property General Manager to coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions.

Guide the General Managers in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property.

Operating Budget

Educate and assist in the development of annual operating budget which will serve as an operating plan and define required levels of achievement.

Assist in the assurance of achievement of annual budget in revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices.

Hotel Objectives

Educate and assist with written priorities and key objectives for each hotel quarterly including action plan and completion date.

Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives.

Forecasting

Educate, assist and review monthly forecasting of operating staff and cost expenditures.

Business planning in line with forecasted sales and costs including guidance to department heads.

P & L Statement Critique

Educate, assist and review monthly review of financial statements in order to correct problems, assure spending is in line and to plan for future business.

Review and approve all expenses in "other expense" categories. Regularly review with General Manager all major expenses to assure that monies are wisely expended.

Staff Relations

Assist General Managers with the development of high level of esprit de corps and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale.

Communicate, counsel and assist General Managers in staff development.

Be visible and available to all hourly personnel in accordance with the Company's open door policy.

Staff Evaluation

Consult on performance appraisal and personal development plans for management staff.

Assist General Manager in identifying substandard performance of individual managers and assist in the outline improvement action, including taking corrective or disciplinary measures.

Staff Hiring

Assist General Manager in assuring level of experience, knowledge and ability to meet job requirements of all hotel management.

Cost Controls Review controls and assure adherence at all times in order to protect the hotel's property/assets.

Wage and Salary Administration

Assist and consult in the review of all wage and salary increases assuring compliance with wage scales and compensation philosophies.

Consult in the future Business Quarterly review of future bookings of room nights and banquet sales, early identification of weak periods, implementing yield management practices.

Pricing

Consult on quarterly review of pricing including review of cost increases and competitive pricing in room rates, restaurant, lounge and banquet areas.

Assure recommendation and implementation of price increases on a timely basis.

Property Maintenance

Consult with General Manager to assure that an on-going program is followed in regular repair and upkeep of the facility, landscape and equipment by developing and implementing a preventive maintenance program.

Marketing Plan

Consult and assist with the development of annual sales and marketing plan.

Monitor implementation of marketing plan action steps.

Sales Management

Consult with General Manager regarding regular review of sales solicitation activities, room nights productivity and group room rates sold by the sales department.

Consult with General Manager regarding regularly review individual productivity taking corrective action and guiding as needed.

Consult on the evaluation of market mix and assist if necessary to take action in order to best position the hotel for increased business.

Review with General Manager his/her involvement in sales solicitation of key accounts by reviewing contracts, meeting with sales department, visit key account contacts in person and by phone.

Food and Beverage Promotion

Consult with General Manager on the success of F&B promotion programs. Assist with taking corrective actions as required.

Consult on sales levels in order to assist with taking steps to reverse negative sales trends.

Credit

Consult and assist General Manager with maintain credit policies at Front Office, Sales and Catering.

Assist General Manager with credit meetings and assist in developing action plans, supervise collections of major accounts, review of aging reports and approval of write-offs as necessary.

Front Office Management

Consult with General Manager on review of Front Office results in order to maximize room revenue. Assist with identifying problem areas and initiate solutions.

Community Relations

Assist with representation of the hotel within the local community, positioning the hotel as a good corporate citizen that is involved and supportive of community affairs.

Policies and Procedures

Assure that all Company policies and procedures are fully implemented throughout the hotels.

Qualifications:
Education/Formal Training

A four-year college degree or equivalent education/experience

Experience

Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel, previous experience as Department Head at same facility.

Knowledge/Skills

Requires advanced knowledge of the hospitality and business management fields.

Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information.

Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches.

Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction.

Requires highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guests and/or corporate clients.

Must have excellent speech and written skills in order to communicate with managers, guests and employees.

Must have excellent literacy skills necessary for reports, policies and procedures.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have vision ability in order to visually inspect hotel.

Must have mobility to walk through the front and the back of the hotel.

Climbing approximately 20-30 steps 10% of the week.

Physically able to regularly inspect all areas of interior and exterior of facility.

Environment

General office and hotel environment

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