Associate, Commercial Training

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Job description

Company Description

Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion.

Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career.

Recognitions

Named Science's Top Employer in 2021, 2022, and 2023

Insmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we were named the No. 1 company to work for in the biopharma industry in Science's Top Employers Survey for three years in a row.

A Certified Great Place to Work

We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma , Best Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists.

Overview

The L&D operations role supports training across 2 brands and ensures seamless onboarding of new hires, management of the learning journey during new hire training, effective logistics management of new hire training. Additional responsibilities include meeting logistics management, LMS updating and tracking, collaboration with marketing and HR to ensure updated asset delivery to learners, metric and survey development and creation and execution of operational processes. This role involves executional agility, rigor and collaborative acumen. Deliverables are not only time-sensitive, but frequently change and require exceptional ability to respond quickly to requests and deliver results that are directly visible to learners and internal Insmed partners. This position reports to the Senior Director, Commercial Learning & Development, is a member of the Commercial Effectiveness Team and provides operational support to L&D and all commercial teams, including market access and patient services. This position will be located in Bridgewater, NJ. Responsibilities

Onboarding

• In partnership with HR, identify all new hires/transfers into field roles and ensure alignment to correct learning journey and Phase 1 course
• Manage L&D onboarding calls for new hires/transfers, and create all necessary assets for all calls
• Collaborate with L&D, Marketing, HR, Sales, Market Access and Patient Services to deliver all communications/logistics to Phase 1 participants
• Support L&D team and work with all trainers/facilitators to ensure timely and accurate delivery of Phase 1 agendas and logistics/materials
• Create invites and set-up and manage all home study webinars and sessions
• Update master tracker for all new hire classes, and ultimate responsibility for L&D rosters
• Partner with Insight team to push all curricula to all learners during home study period
• Manage on-site logistics (hotel, travel, meeting room reservations) for all L&D meetings during Phase 1
• Partner with Insight team to update Insight curricula for field teams, pull updates through and troubleshoot system
• Manage and update Learning Journeys for all field teams,
• Responsible for Onboarding calendar, and class scheduling for new hires

Curriculum Management

• Partner with internal teams to maintain and update insight system to reflect all updated curricula in Insight and troubleshoot issues
• Support and work with Field Leadership on minor FCR updates and act as liaison with HR to pull changes thru
• Partner with HR to integrate L&D courses into Workday, and ensure completion and cataloging of all courses
• Work with L&D team to assess and analyze the effectiveness of current training programs via survey and evaluations through Workday and other internal-facing platforms
• Lead updates on all training-related share point/Teams sites and ensures timeliness of data transfers, updating of materials, and coordination of learning session to streamlines training logistics

Other responsibilities

• Manage product launch logistics with all cross-functional stakeholders and vendors
• Work closely with IT regarding system updates; report/data issues and employee feeds
• Develop any processes or SOP to integrate technology to optimize training and data management
• Effectively manages vendor relations for L&D
• Leads process for all meeting & training surveys and data analysis, providing critical insights for strategic decision-making.
• Responsible for assisting in managing budget
• Responsible for any ad-hoc requests from the L&D team
• Manage all aspects of logistics coordination for all commercial meetings to ensure training is aligned to other functions and proactively communicate with other teams to optimize efficiency at meeting planning logistics

QUALIFICATIONS:

• Bachelor's Degree required with a minimum of 3 years of relevant experience
• Prior experience in the pharmaceutical/biotech industry
• Proficient MS Office skills are also required
• Experience with LMS systems, Workday experience a plus
• Demonstrated ability to effectively manage multiple projects in a fast-paced environment
• Problem solving and solutions-oriented team player
• Excellent communication (verbal and written)
• Experience operating within a highly complex cross-matrix environment; ability to connect and collaborate with key cross-functional team members including Marketing, HR, field Operations, Market access, Sales, Medical
• Ability to effectively prioritize commitments
• Demonstrated proactive approach to creating solutions and effectively communicating them
• Highly organized with a strong attention to detail
• Must possess a strong customer service and patient first mindset

• We expect all prospective employees to consistently hold our company's core values of Passion, Collaboration, Integrity, Respect and Accountability to the highest standards
• Must demonstrate the ability to interact successfully in a dynamic and culturally diverse workplace

Salary Range

0 Compensation & Benefits

We're committed to investing in every team member's total well-being, now and in the future. We offer a competitive total-rewards package to all employees around the world, including:

• Flexible approach to where and how we work, regionally based
• Competitive compensation package including bonus
• Stock options and RSU awards
• Employee Stock Purchase Plan (ESPP)
• Flexible Vacation Policy
• Generous paid holiday schedule and winter break

ADDITIONAL U.S. BENEFITS:

• 401(k) plan with company match
• Medical, dental, and vision plans
• Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
• Company-provided short and long-term disability benefits
• Unique offerings of pet, legal, and supplemental life insurance
• Flexible spending accounts for medical and dependent care
• Accident and Hospital Indemnity insurance
• Employee Assistance Program (EAP)
• Mental Health on-line digital resource
• Well-being reimbursement
• Paid leave benefits for new parents
• Paid time off to volunteer
• On-site, no-cost fitness center at our U.S. headquarters

Additional Information

Insmed Incorporated is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information or any other characteristic protected by law.

Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.
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