Billing Specialist

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Job description

Overview:
Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities or those in need of neurological rehabilitation.

We provide a full continuum of highly effective services - for people of all ages and every level of abilities - based on best practices and scientifically proven techniques. Our services include special education, vocational training, supported employment, structured day programs, group home and apartment programs both on-campus and in the community, short-term behavioral stabilization services for children, and in-home and outpatient rehabilitation services.

As a nonprofit organization, we are solely committed to supporting people with special needs and their families, to help make it One World. For Everyone.

Bancroft is currently seeking a Billing Specialist II to join our team in Cherry Hill, NJ.

Responsibilities:
The Billing Specialist II performs daily billing and collection activities to contribute to efficient and service-oriented Business Office. Become proficient and responsible for payer/funder billing guidelines, contract terms, and billing submissions date deadlines. Continually look for innovative system enhancements for workflows and task. Consistently review and reduce AR to meet departmental metrics. Strive to meet departmental monthly cash metrics. Provide support to Business Office supervisor and manager with daily billing and collection operations. Maintain overall knowledge of financial system functions. Monitor person served profiles i.e. rep payee, days absent.

How You Can Make A Real Impact:

In accordance with established billing and collection procedures and general ledger revenue code assignments, performs a variety of activities to collect and document cash receipts due to the organization on a timely basis and to minimize outstanding accounts. Obtains information necessary; e.g., current census and Program attendance data, from Program Managers and Program Directors to bill each person served in specific Programs.

Updates specific program data on record in Business Office; e.g., new admissions, discharges, payments, education and residential allotments, account numbers, etc., as continually provided by Program Managers and Program Directors to ensure the maintenance of accurate and complete billing and collection records. This would be accomplished either manually or with automation.

Generates bills to persons served/funders based on established rate schedules for services rendered in specific programs. Appropriately applies discounts, special funding arrangements, etc. to accurately reflect payments due to the organization.

Maintains calendar tickler system or automated flow to follow-up on pre-determined payment arrangements; communicates with source funders to ensure timely payments; monitors payments received and updates billing and collection records appropriately.

Interacts with representatives of persons served, third-party payers/source funders, trustees, parents, guardians, etc., regarding delinquent accounts and takes appropriate follow-up actions to include assignment to collection agencies, special adjustments, and/or write-offs. Coordinates the collection process for outstanding cash receipts with supervisor/manager to minimize outstanding accounts.

Qualifications:
Education & Experience:

High school diploma or equivalent required plus a minimum of 3 years of business office or related healthcare experience, preferably within a physicians' office hospital setting, education, and residential billing.

BA in a related field preferred.

Experience with CoCentrix a plus.

The successful applicant will be proficient in Excel, and other Microsoft Applications, including Word and Outlook.

What You'll Love About Bancroft:

Meaningful Purpose: We truly make a difference in the lives of others, which inspires us to be better people, and gives us purpose.

Lasting Bonds: We are a close-knit, committed team who feel like a second family

Personal Growth: There are opportunities to learn and build skills, professional development, career advancement, tuition assistance, and loan repayment programs

Outstanding Benefits: We offer competitive salaries, retirement savings program, generous paid time off, medical and dental insurance, and more

About Bancroft

At Bancroft, you'll do more than just make an impact. We are a care team of 2,700 employees across 200+ facilities and homes in NJ, PA, and DE committed to making a lasting difference in the lives of the people we serve and their loved ones. Together, we work diligently and compassionately, to improve the lives of the people we serve. Find your purpose and more at Bancroft.

Real Life. Real Purpose.

EEO Statement:
Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.

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