Ops Specialist - Payment Proc. - Funds Transfer

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Job description

Duration: 06 months contract

Job Description:

The Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure. S/he will be responsible for entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met. Finally, at times, s/he will need to process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.

Responsibilities:

1. People Skills:

- Demonstrate quality working relationships with others in the group as well as internal parties.

- Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance. - Communicate professionally and constructively with team members as well as clients and internal parties

- Demonstrate and display teamwork with fellow co-workers by: assisting in daily responsibilities, valuing differences, building positive work relationships and demonstrating flexibility.

2. Control/Risk Management:

- Identify, escalate and communicate risks appropriately

- Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to client policies and procedure and the various processing deadlines.

Required Skills:

Excellent oral and written communication skills

Strong customer service skills - Strong Organizational Skills

Ability to work effectively in a fast paced deadline driven environment

Detail oriented - Able to work in a team environment and independently - Strong typing skills - Knowledge of USD and Foreign Currency Payment Processing, Keystone & Rightfax a strong plus

Education:

• Bachelors

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