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Production Support (with Dynatrace)

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Aloden LLC

2024-10-03 17:46:19

Job location Pennington, New Jersey, United States

Job type: fulltime

Job industry: Transport & Logistics

Job description


Production Support (with Dynatrace)

Pennington New Jersey (Hybrid role)

W2 Candidates (with minimum validity of 14 months)

Expertise and strong experiences in creating solutions using Dynatrace and deploy them to production extracting best value for the customer

Excellent interpersonal and communication skills with strong customer-service orientation

Strong technical aptitude and ability to learn new skills and research solutions independently

Reliable and punctual, dependable; able to work with minimal supervision

Ability to support technical change management processes, liaising with internal teams and stakeholders

Ability to work within standard operating procedures and contribute to the development of these procedures

Ability to work within corporate policies, raising exceptional issues and addressing business needs proactively

Ability to contextualize and match business requirements to technical solutions

Experience with industry standard Service Desk management solutions, e.g., ServiceNow, Jira

Experience with client build and management solutions, e.g., SCCM, JAMF Autopilot/Intune

Experience as a contributor to a large corporate project

Project Management

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