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Softphone Genesys Administrator

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Woongjin, Inc

2024-11-07 08:44:12

Job location Ridgefield Park, New Jersey, United States

Job type: fulltime

Job industry: Administration

Job description

Job Description

This role responsibilities include conducting full lifecycle analysis to include requirements, activities and design of data and administrating application. The successful candidate will develop and maintain data and reporting capabilities and also coordinate application troubleshooting/tests to deliver and meet business needs. The candidate will also monitor performance and quality control plans to identify improvements.

Responsibilities

Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality

Design, construct, install, test and maintain data management system

Acquire data from primary or secondary data sources and maintain databases/data systems

Filter and "clean" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems

Responsible for troubleshooting\maintaining\configuring application environment consisting of Development, User Acceptance Testing (UAT) and Production levels

Work with third party software vendors to troubleshoot and resolve issues

Work with management to prioritize business and information needs

Locate and define new process improvement opportunities

Locate and define new process improvement opportunities

Salary: $95K- $100k per year

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