Travel & Expense Administrator

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Job description

Job Summary:
SHI is seeking a Travel and Expense Administrator to join our rapidly growing Accounting Department. This position will be responsible for educating employees about the Travel and Expense (T&E) program, Concur Expense system, and Credit Card/Gas Card program. The role requires partnering with other members in the Accounting Department, as well as the broader organization.

This is a hybrid (2days remote/3 days in office) position, reporting to the Travel and Expense Team Lead. Training will be provided.

About Us:

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 6,000 of them. If you join our team, you'll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive - in our offices or yours.

Responsibilities:
Include, but not limited to:

Ensure timely processing of all employee expense reimbursements and company card transactions

Assist Team Lead in improving forms, processes, and procedures to streamline the expense reimbursement process

Review documentation provided to ensure expenses are appropriate and fit within company guidelines

Address concerns and non-compliance issues with diplomacy and tact by working with individuals to reach reconciliation

Effectively explain to customers the origin of and reasoning behind key policies, practices, and procedures

Provide colleagues with helpful information to prevent future issues

Appropriately inform management of any concerns or unresolved issues after initial resolution attempt

Process and reconcile the Company Corporate Credit Card/Gas Card program

Ensure proper reporting, posting, approval, and coding of program expenditures, and proper usage of corporate cards

Assist with system upgrades, modifications, and implementations of any related software or system integrations

Actively participate in ongoing system evaluations and enhancements

Assist with T&E reimbursement training and the ongoing effort to update and improve the travel program and expense reimbursement process

Assist with the ongoing effort to update and improve travel and expense policies and procedures

Processing all travel-related partner invoices for payment in a timely manner

Qualifications:
High School Diploma or equivalent/related experience

Previous experience working with corporate travel and expense policies and procedures

At least 1 year of experience working with Microsoft Office applications, including Outlook, Excel, Word, and Teams

Required Skills:
Ability to work both individually and in a team environment

Ability to take direction and follow multi-step instructions

Ability to take initiative in regard to identifying process improvements

Excellent written and verbal communication skills

Comfortable communicating with both internal SHI employees and external vendors

Strong presentation skills

Strong organizational skills

Detail-oriented with the ability to multitask and complete tasks with efficiency and accuracy

Ability to work in a fast-paced environment and handle a consistently heavy workload

Ability to manage time efficiently to meet multiple deadlines

Preferred Skills:

Concur Travel and Expense experience a plus

Additional Information:
The estimated annual pay range for this position is $30,000 - $40,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

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