Voice over Internet Protocol/Voice over Secure Internet Protocol (VoIP/VoSIP) Technician
By Light Professional IT Services LLC
2024-10-04 22:46:43
Wharton,
New Jersey,
United States
Job type: fulltime
Job industry: Engineering
Job description
Company Overview:
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Position Overview:
Full Spectrum Operations LLC (FSO) is a SDVOSB JV between American Communication Solutions LLC, an SBA VetCert verified SDVOSB, and By Light Professional IT Services LLC (By Light). FSO is looking for personnel to support the Network Enterprise Center Picatinny Arsenal New Jersey (NEC PANJ) with classified and unclassified communication systems support. Personnel will provide Site Management, Infrastructure Operation and Maintenance (O&M) - Unified Communications, Inside Plant (ISP), Customer Service Telephone, and Outside Plant (Cable) (OSP); Information Technology (IT) Systems Support - Network Maintenance, Help Desk Assistance, Voice over Internet Protocol/Voice over Secure Internet Protocol (VoIP/VoSIP), Network Engineering, and Cybersecurity; Telecommunication Support; Radio Systems Operation; Tower and Antenna Support; and Configuration Management.
Work is on site and core duty hours are 0700 - 1700, Monday through Friday, excluding Federal holidays. All personnel will work an 8-hour workday.
Responsibilities:
Apply technical standards and security policy, Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) or security controls for all VoIP/VoSIP) systems or legacy telephone systems to include identifying and remediating security vulnerabilities.
Provide voice service (analog, digital, IP) on government property to connect to any location worldwide.
Support after duty hour emergency maintenance requirements that include the restoral and/or other actions that cannot wait until normal duty hours.
Perform other duties as required.
Required Experience/Qualifications:
Education: An Associate's degree in information technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution.
Minimum of five years' experience in VoIP/VoSIP telephone and Unified Capabilities (UC) service.
Foundational Personnel Certification: Possess an Intermediate certification identified for the DoD Cyber Workforce Framework (DCWF) workforce role ID 441, Network Operations Specialist. CISCO Certified Network Associate (CCNA), or Certified Ethical Hacker (CEH), or CyberSec First Responder (CFR), or CompTIA Cloud+, or GIAC Certified Intrusion Analyst (GCIA), or GIAC Cloud Security Essentials (GCLD), or GIAC Defensible Security Architect (GDSA), or GIAC Foundational Cybersecurity Technologies (GFACT), or Global Industrial Cyber Security Professional (GICSP), or GIAC Security Essentials Certification (GSEC), or Systems Security Certified Practitioner (SSCP).
Foundational Qualification (Experience) - Possess an Intermediate Proficiency level with 70% of the Knowledge, Skills, and Abilities (KSAs) associated with the DoD Cyber Workforce Framework (DCWF) workforce role Work Role ID: 441, Network Operations Specialist.
Residential Qualification (Certifications) - Network+, Certified Telecommunications Network Specialist.
Residential Qualification (On-the-Job) - 350-801-CLCOR, Cisco Certified Specialist Collaboration Core, 300-815 CLACCM, Cisco Certified Specialist, Collaboration Call Control & Mobility Implementation.
Has the ability to interface with management and brief senior leadership on status of program status and risks (both technical and programmatic).
Has an in-depth understanding of Command, Control, Communications, Computers, and Information Management (C4IM) in support of the Department of Defense.
Preferred Experience/Qualifications:
Supported the U.S. Army or other DoD Agency.
Has the communication skills to effectively interface with senior military officials, managers, and subordinates.
Special Requirements/Security Clearance:
Security Clearance: Secret.