Computer Support Spec

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Job description

Min Hourly Rate($): 25.00

Max Hourly Rate($): 35.00

Position Title: Computer Support Specialists

Number of Positions: 2

Location: Albany, NY 12206

Duration: 3/20/2023 - 3/20/2025 (Starts as 6 months, potential to extend up to 2 years)

Hours: M-F, 8:00-5:00 (typically 8:45-4:45)

Closing Date: 3/17/2023

Job Description:

The successful candidates should be dependable, highly motivated, detail-oriented, and comfortable working autonomously and as part of a team. They will assist with data and technology functions related to the Bureau of EMS including:

Daily monitoring of data reporting from ePCR software vendors.

Daily documenting and tracking quality of data s submitted addressing data submission errors with prescribed responses.

Monthly tracking of paper PCR requests from EMS Program Agencies.

Monthly tracking of paper PCR submissions from EMS Program Agencies to the data entry vendor.

Weekly/Monthly monitoring of the Paper PCR Portal Utilization.

Tracking and monitoring technology projects within the Data and Informatics Unit.

Maintaining agency and regional reporting from PubPal (Drupal) survey to allow for agency specific data to help analyze 911 and IFT capabilities across NYS.

Tracking regional elite state data flow statistics to identify gaps in submission and data quality concerns.

Tracking and testing validation rules developed for the updated NYS Data Standard; and

Tracking training and education programming for standard implementation.

The successful candidates will also be periodically asked to assist with event set-up and management related to Bureau activities.

Minimum qualifications include:

Excellent working knowledge of Microsoft Office, specifically Word, Access, PowerPoint and Excel

The ability to work independently, the ability to work on a team and handle multiple, shifting priorities, and good organizational skills

Comfort with speaking on the phone, and strong familiarity working in electronic databases.

Preferred qualifications include:

Familiarity with and knowledge of the EMS system in NYS

Familiarity with the NEMSIS database

Prior experience working in a New York State Department of Health or Emergency Management environment.

Benefits:

For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .

Rose International has an official agreement (ID ), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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