Manager of Student Services

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Job description

Overview:
Ascend seeks a dynamic Manager of Student Services to work closely with our Director of Student Services, Principals, and Assistant Principals of Student Services to establish strong intervention and special education compliance systems, IEP case management, and MTSS programming within schools. The Manager of Student Services reports to and will work closely with the Director of Student Services to monitor special education practices and systems across Ascend schools. The Manager will also identify strong areas of implementation and work continuously to improve effectiveness across schools by providing direct support to both Principals and Assistant Principals of Student Services.

Responsibilities:
Provide individualized support for Assistant Principals of Student Services

Train around effective practices for Special Education meetings (Individualized Education Plans, 504 Plans, Multi-Tiered Support Systems)

Audit special education billing, files, and documents for compliance

Collaborate with Principals to strengthen Assistant Principal tactical and authentic special education compliance within schools

Respond to emergency phone calls from school teams or network teams as needed

Support Director of Student Support Services with compliance-related tasks

Develop and facilitate training, including professional development for student services team members throughout the year

Develop and distribute student service relevant network-wide templates and protocols

Access community resources and outreach programs for families in need

Partner and communicate with the Committee of Special Education to support students with Individualized Education Programs

Stay current and updated regarding at-risk systems and supports, CSE requirements, and IEP laws

Qualifications:
2+ years experience providing direct support/leadership to school team members required

1-3 years of hands-on special education experience (ie. Student Services Coordinator, Dean of Special Services) (preferably in urban schools) required

A minimum of 1-2 years experience creating and facilitating PDs for school-based staff preferred

Strong problem-solving skills, with a combination of confidence and humility

Effective and winning communication skills, both oral and written

Excellent organization and planning skills, with strong attention to detail

Collaborative style, with a proven track record of working with individuals at all levels to drive decision-making and results

Self-awareness, with an ability to treat all members of the school's community with respect

Relentless commitment to ensuring the needs of all scholars are met

Diversity at Ascend

Ascend is committed to building a diverse and inclusive community, both through our hiring practices and our focus on creating a culture and environment where diverse perspectives, ideas, and identities are valued and integrated into our way of working and educating students. Ascend staff represent a wide diversity of racial, socio-economic, gender, religious, and national identities-opening a window to the entire Ascend community on the richness of humanity. We welcome all applicants who share our mission and vision to join us in our deeply consequential work.

Compensation

The starting salary range for this position is $70,000-$80,000. Several factors such as a candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City.

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