CSR - Customer Service Representatives

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Job description

We are seeking a dedicated and enthusiastic Entry Level Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients and customers. This is an exciting opportunity to develop your skills in customer-facing roles, and we are looking for a motivated individual who can hit the ground running.

Responsibilities:

Handle customer inquiries and resolve issues in a professional and courteous manner, ensuring a positive and satisfying experience for all clients and customers.
Utilize effective communication skills to communicate with clients and customers, both verbally and in writing, in English.
Analyze customer interactions to identify trends and patterns, and provide feedback to improve customer service.
Develop and maintain a strong understanding of our products and services, enabling you to provide expert-level support to our clients and customers.
Skills:

Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to learn quickly and adapt to new situations.
High school diploma or equivalent required; degree in a related field is a plus.
Job Type: Full-time

Benefits:

Flexible schedule
On-the-job training
Referral program
Shift:

Day shift
Morning shift

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