General Manager

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Job description

Overview:
Opportunity: General Manager

THe Hilton Garden Inn Midtown East/52nd St is seeking a General Manager to lead the team. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Your Growth Path

Area General Manager - Regional Director of Operations

Your Focuses

Leadership

Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.

Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.

Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.

Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.

Implement best practices to uphold quality and safety standards.

Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.

Employee Development

Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

Associate or Bachelor's Degree in Business, Hospitality or a related field is preferred.

10 years in operations management or similar leadership role in a hotel.

NYC experience is required.

Hilton experience is a plus.

Financial acumen and the ability to develop budgets, and manage financial performance.

HHM Hotels Benefits and Perks

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Quarterly Bonuses and Incentives

24/7 access to TELUS Health, a confidential work-life resource.

Educational/Professional Development

Technology Reimbursements

Work Environment and Context

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.

Occasional travel required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

The compensation range for this role is $(phone number removed)-$(phone number removed) and the determined salary will be commensurate with the candidate's qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with 10 years of relevant experience.

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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