KIPP NYC Manager, Business & Technology Operations

---

Job description

Job Description

Position Overview

The Technology Operations Manager will be responsible for supporting the Chief Information Officer and the Technology Team to deliver best-in-class technology services. The Technology Operations Manager will embrace operational excellence, continuous improvement and innovation. The successful candidate is willing to dive into the details, and relishes the challenge of finding ways to work smarter and more cost-efficiently.

This position is based at the KIPP NYC Shared Services Team (SST) office in midtown Manhattan and will travel to the other KIPP NYC schools (Harlem, Bronx, Brooklyn) each month. The Technology Operations Manager will report to the Chief Information Officer and may serve as part of the IT Leadership Team. The role will also work closely and collaboratively with teachers, school leaders and the KIPP NYC Shared Service Team departments, including Human Resources, Finance, Operations, and Teaching & Learning. The role additionally will have management responsibilities for external vendors; budget management, grant management, and procurement optimization.

This is an ideal opportunity for a growth-minded individual to develop and enhance technology tools, systems, and processes to ensure a thriving, successful organization reaches its next level of growth and fulfills its mission.

General Duties and Responsibilities, including but not limited to:

The Technology Operations Manager will support the Chief Information Officer in leading the KIPP NYC Technology Team. Together, they will be responsible for all day-to-day Technology Team initiatives. This individual will be responsible for identifying and implementing best practices and being a thought leader and subject matter expert on technology, an innovation driver, and an in-house counselor on all technology issues.

Maintain, monitor and manage relationships with key vendors. Ensure contract terms are met.

Ensure correct issuance of Purchase Orders, receiving of equipment, processing of invoices and ensuring proper payment and asset/cost allocation to appropriate budgets.

Monthly reconciliation of credit card purchases

Support lifecycle and license management by creating and maintaining financial models and forecasts.

Support all aspects of technology initiatives including ideation, design, scoping, bidding, selection, procurement, lifecycle management and disposition/recycling.

Maintain inventory of Educational Technology applications and EdTech Application model in conjunction with IT, TLS and Legal departments.

Maintain current understanding and knowledge of data privacy laws and regulations specifically as they pertain to New York state and student data privacy.

Manage and maintain E-Rate applications, forms, bids, and billing to maximize the eligible funds from USAC through the E-Rate program.

Review, draft, recommend modifications to KIPP NYC technology policies and procedures as needed; share relevant external drivers around Governance, Risk, and Compliance changes with internal stakeholders

Support the Regional Leadership Team and CIO in research, recommendation, development of solutions for integrating technology that supports instruction and curriculum

Oversee annual technology OpX and CapX budget of $7M+, including revenue-related process and fund accounting tied to the federal eRate program and other funding sources

<!– job description page –>