Resident Manager

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Job description

Responsibilities:

The Resident Manager will be responsible for maintaining the physical assets of the property, monitoring the day-to-day operations of an experienced maintenance staff, evaluating the budgets for and financial performance of the property, and - most importantly - cultivating positive, lasting tenant-landlord relationships. The successful candidate will create an attractive, welcoming, and desirable community that embraces all qualified applicants.

Core Responsibilities:

Staff Supervision:

Responsible for the direction and supervision of the maintenance employees.

Recommends hiring, terminating, discipline, suspension, promotion and/or rewards for staffing accordance with Equal Employment Opportunity requirements; Related Management Company's EEO policies and procedures; with federal, state and local Human Rights/Civil Rights Statutes; and with the Americans with

Responsible for the implementation of and adherence to Fair Housing practices per Related Management Company, L.P.'s Fair Housing Policy and as communicated periodically through Fair Housing training with the Fair Housing officer or designee.

Building Operations:

Responsible for all maintenance and repairs at the development. Assures that a responsible staff member is available to respond to emergency calls at all times.

Product Presentation:

Apartment turnovers must produce units that are to be impeccably clean, mechanically in good working order and properly painted prior to the resident's move-in.

Maintenance of Common Areas:

Common areas, such as laundry rooms, hallways, offices, shops, storage areas, refuse areas, and grounds must be clean at all times. Schedules routine janitorial tasks to ensure that the above is consistently maintained.

Purchase Order System:

Follows purchase order instructions established by the district/regional office.

External Maintenance Services:

Solicits, reviews and recommends third-party contracts when so directed by the District Manager or designee.

Guest Authorization Protocol:

Ensures that concierge staff complies with the designated, authorized steps to register guest/key authorizations on the Yardi system

Compensation:

$105,000 - $110,000 + Annual Discresionary Bonus + 2 bedroom/2 bathroom on-site unit

Benefits:

Local 32BJ Union Benefits

Qualifications:
5+ years of recent hands-on experience in the property management industry

3+ years of supervisory experience.

Facilities/Operations experience with strong working knowledge of building systems

Proficiently skilled in plumbing, electrical, mechanical, and basic construction

Experience managing a Tenant Amenity Space

Comprehensive knowledge of industry software systems;

Ability to effectively communicate with all levels of management; internally and externally

Overview:
Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers - RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we've been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.

At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you're encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.

Related is an Equal Opportunity Employer

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