Sales Support Specialist

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Job description

As a Sales Support Specialist, you will be responsible for maintaining customer accounts and supporting the Company's sales and accounting functions by providing customer service, processing and maintaining sales account information, and acting as liaison between customers and internal departments as necessary

Client Details

My client is a global leading provider of innovative ingredients for health and wellness products!

Description

• Accurately input customer orders into our system, ensuring all information is correct and up-to-date
• Process orders for shipping and billing.
• Collaborate with various departments including sales, supply chain and accounting to ensure timely order fulfillment and delivery.
• Monitor order status throughout the fulfillment process and work with our warehouse to ensure timely delivery.
• Process sample orders as requested by existing or potential customers
• Supports Sales and Marketing Functions
• Maintains customer records by updating account information
• Respond to customer inquiries and resolve issues in a timely and professional manner. And report them to management as required
• Participate in meetings, share ideas, give, and receive input.
• Attend educational workshops, seminars, and trade shows

Profile

• Bachelor's degree or equivalent from four-year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience.
• Proficiency in Microsoft Office. Oracle experience a plus
• Excellent interpersonal and communication skills, with a customer-centric mindset.
• Detail-oriented and highly organized, with a focus on accuracy and quality.
• Ability to work independently and as part of a team
• Highly creative self-starter who is comfortable with both taking initiative and working in collaboration.

Job Offer

• Hybrid
• Healthcare
• PTO
• Bonus potential

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

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