Senior Admissions Representative

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Job description

Pay Range:
$23.03-$34.67

Company Overview:
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

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Job Description:
Exciting Opportunity at MSK: Sr. Admissions Representative

Role Overview:

Provide support to Bedboard Coordinators, addressing requests for admissions, alerts, external transfers, and appropriate bed assignments using the electronic bed board. Supervise patient flow and bed status to contribute to the efficiency of all admissions

Perform audits and analysis of various workflows and activities, identify areas of improvement, and work with supervisor to address them.

Participate in the delivery of training for new employees and partner with supervisors to assist in the development of existing employees

Collect deposits for private rooms and payments as it relates to patient financial services

Assist clinicians with completing death certificates through eVital as well as provide administrative guidance for autopsy and Medical Examiner case workflows.

Print appropriate lists to determine accurate admission times according to OR scheduling guidelines and call patients to advise the time of admission

Thoroughly explain inpatient admission documents and procedures to acquire the required signatures

Assign times for our direct admission patients as well as assist in contacting all patients with their arrival times and Admitting instructions

Key Qualifications:

1-2 years of proven experience in a healthcare setting, familiarity with medical terminology, and digital literacy

Prior experience/knowledge in Bed Board/inpatient setting preferred

Excellent attention to detail, good written, and verbal communication skills

Courtesy and understanding needed to meet the needs of our patient population

Core Skills:

An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding

Adept at creating partnerships and working to meet shared objectives and goals

Willing to take action and eager to accept new opportunities and tough challenges with high energy, and passion

Additional Information:

Location: 1275 York Avenue, New York, NY

Schedule: Week 1: Mon, Tues, Fri & Sat (7pm-7am) - Week 2: Sun, Wed & Thurs (7pm-7am)

Reporting To: To: Supervisor, Patient Financial Services

Pay Range: $23.03-$34.67

Helpful Links:

Closing:
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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