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Senior Case Manager

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Services For The Underserved, Inc.

2024-11-05 09:41:42

Job location New York City, New York, United States

Job type: fulltime

Job industry: Other

Job description

Min:
USD $53,000.00/Yr.

Max:
USD $58,000.00/Yr.

Position Overview:
S:US is seeking a Senior Case Manager for their homeless prevention program in Manhattan.

This position is located at 516 West 181st Street New York, NY 10033

Position Overview:
Under the supervision of the Program Supervisor, the Senior Case Manager ensures quality service
delivery to individuals and families in need of homeless prevention services

Job Functions:
• Provide supervision to case managers, submitting performance appraisals and when necessary
implement progressive disciplinary process.
• Oversee intensive case management for program participants and their families which include
arranging, coordinating, monitoring and delivering of services related to meeting their housing
needs.
• Ensure community follow-up to engage the program participants in care; promote compliance with
appointments and encourage self-sufficiency and empowerment.
• Monitor and evaluate program participants' progress.
• Assure timely intakes, assessments, service plans and referrals.
• Promote linkage development and monitor the effectiveness of linkages with other on-island
service providers.
• Provide service description and overview to prepare participants for full service engagement.
• Collaborate with program participants to develop service plans that correlate with resolving barriers
to maintaining housing stability.
• Prepare and submit Financial Assistance Requests on behalf of program participants.
• Participate in development of After-Care and on-going housing assistance service planning
processes.
• Coordinate supportive services and referrals based on specific needs of program participants.
• Assist participants with obtaining and reinstating benefits.
• Assist participants in identifying financial resources.
• Maintain copies of program participants' documents in case file.
• Monitor case progress and when necessary enter information into the CARES database.
• Participate in and provide case related updates during case management and general staff team
meetings.
• Attend training and provide feedback on presentations.
• Collect, construct and submit weekly and monthly reports to the Program Supervisor and
Homebase Director.
• Complete additional tasks and reports as requested by the Program Supervisor and Homebase
Director.

Job Requirements:
Master's Degree or BA/BS enrolled in accredited Master's Degree program with two years relevant experience.
Knowledge of the Department of Homeless Services, the Human Resources Administration, and entitlements

Knowledge of the complex interaction of multiple factors of homelessness, incarceration, substance
abuse, mental health and domestic violence is preferred with sensitivity to cultural and gender
specific issues with both individuals and families.

Strong computer abilities that include Microsoft applications. Strong Microsoft Excel knowledge and a background in data input

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays'

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Company Overview:
Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Talent Acquisition at

ID:
(phone number removed)

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