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Senior Personal Shopping Manager

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Threads Styling Ltd.

2024-10-01 08:42:09

Job location New York City, New York, United States

Job type: fulltime

Job industry: Sales & Marketing

Job description

Reporting to the VP of Global Sales, the Senior Personal Shopping Manager will lead the US based Personal Shoppers with a real focus on upskilling and mentoring to develop a high performing sales team who "think and act" like entrepreneurs.

You will be a critical leader supporting to optimize the potential of customer portfolio management to drive all commercial business metrics.

Working as part of a wider management team, you will be responsible for ensuring that your team accelerates in sales and client focus, proactively developing the VIP client portfolio and strategically developing the Threads value proposition.

You will be a natural leader who is commercially focused, as well as a confident complex decision maker and influencer.

Requirements

Seasoned luxury sales & high networth client leadership

E2E customer journey management, with a data-driven and analytical approach

Experience in driving & managing change in a rapidly growing team

Comprehensive understanding of growing a luxury business across multiple platforms

Technical Abilities

Curiosity to embed a test-driven sales culture, using technology to increase efficiency and sales output

Ability to manage across many different platforms seamlessly

Strong understanding of sales operations to support with problem- solving

Abilities/Experience

Well established experience leading a high performing sales team

Well established experience within luxury and high net worth client base

Commercial, entrepreneurial leadership mindset

Natural appetite to work in a fluid, dynamic start-up style space

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