Senior Project Manager

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Job description

Job Description

The Senior Program Management is responsible for the health and quality of large-scale client projects, focusing on maintaining margin, delivery efficiency and quality, risk mitigation and resolution, and potential management and mentorship of 1-3 Associate and/or Project Managers.

The ideal candidate should have experience structuring and leading marketing and advertising projects comprised of multidisciplinary resources and parallel lines of business, with demonstrated success in collaborating with key agency stakeholders, including but not limited to Creative, Client Services, Finance, Strategy, Data and Analytics, Media, and Technology. Experience with managing multi-channel engagements (video, TVC, print, digital, experiential, activation, etc.) is required.

They will also possess a proven ability to represent the Project Management discipline with internal and client stakeholders, and be deft at building and maintaining strong relationships with agency, client and third-party partners. They will work with these entities to proactively solve challenges and contribute to the development of processes that adapt to evolving business challenges, best practices and industry standards.

Responsibilities:

Work with account and client stakeholders to instill and enforce processes, workflows and tools that support the profitable delivery of client work.

Contribute to a culture of delivery efficiency and excellence with direct reports and larger project management and/or program management department.

Responsible for the scoping and management of multiple concurrent small to large scale- projects and client engagements totaling over $1-5MM annually.

Partner with Client Service and Finance leads to actively manage business challenges, client relationships, developing annual scopes and contracts, estimates and staffing plans against scoped work, and maintaining profit margin.

Partner with Creative to effectively shepherd and manage the evolution of creative work, ensuring quality at all points from concept through delivery. Active partnership with Resource Managers, Production, and Technology departments to ensure connections and collaborations happen where they should, in support of innovative and award-winning creative ideas.

Maintain and enforce high standards of communications and documentation, including status, financial reports, timelines, scopes, change orders, burn reports and forecasting, best practices and asset management.

Manage large projects independently from initiation through support production through completion

Maintain departmental values, vision, direction and responsibilities with team stakeholders.

Partner with internal team to continuously optimize existing operational processes and

systems, ensuring buy-in and compliance with directs.

Provide solutions-oriented management with a strong ability to creatively solve problems with

a positive, professional demeanor and a high degree of emotional intelligence.

Work with Senior level stakeholders to manage client relationship and actively provide ideas to upsell work.

Proactively manage, provide guidance, and develop clear communications around project

and business-related risks, including mitigation planning and crisis management.

Actively participate in agency new business opportunities/initiatives.

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