Sr. Director, Global Business Process

---

Job description

Overview:
This role can be either based in NYC or St. Petersburg. It will be Hybrid (3 days a week in office)

We are looking for a passionate and talented individual to join the Global Merchandise Strategy and Operations team at Foot Locker Inc. As Senior Director, Global Business Process, you will leverage your influence and creative problem solving skills as you work closely with the business to lead the delivery of capabilities and solutions that enable efficient and effective execution of their business strategies. The role will require development of strong relationships with the GMM leadership, influence with the 250+ associates within the global merch organization, the ability to convey a future state vision, and the ability to work cross functionally across a large matrixed organization. Communication and influence are key components of success as is fluency in the business process, technology, change management, and training.

The ideal candidate will have the following skills and abilities:

Problem Solver: facilitate creative solutions to complex business problems; tenacious at working through issues and challenges; able to simplify the complex

Change Agent: enthusiastic about improving processes and ways of working and can champion change among the organization

Strategic Thinker: connect the dots between functions, can prioritize organizational needs, think beyond "the way it's always been done" and are thoughtful about impacts to the broader organization; intellectually curious

Collaborative and Connected: know how to navigate the organization and can quickly follow up or escalate decisions to the right people and drive alignment; able to thrive with ownership & authority

Trusted: Others respect their decision-making and will trust they have made the right decisions in the design of the solutions

Detail Oriented: have no problem rolling up their sleeves and digging into the details of how things work

Data / Technology Savvy: solid understanding of how systems and data interact and can quickly grasp how the new systems will work

Project Management: able to plan and manage multiple intertwined initiatives that span multiple years and impact people and process across the globe

Responsibilities:
This role is accountable for leading the team that will deliver, support, and optimize business processes and system capabilities within the Merchandising organization in partnership with the business leadership. The functional scope includes assortment planning, merchandise financial planning, inventory management, pricing, and merch operations for sku creation and PO management. As the leader of the Global Business Process team, you will:

Advocate for the business:

Listen and engage with the merchandising team to understand pain points and priorities

Seek broad functional business perspective and buy-in

Help articulate pros/cons, alternative options, and implications; anticipate future requirements

Communicate key decisions to leaders at all levels

Manage the Transformation Roadmap

Partner with GMM leadership as well as Exec Leadership team to prioritize and sequence work

Identify required resources to manage the initiatives

Develop project timelines to realize multiple phases of the project work include proof of concepts, pilots, and production roll outs

Maintains alignment and coordination with cross-functional business leaders

Engage in Process Definition:

Active participant in project activities and deliverables, gaining an understanding of the new systems and future state processes

Help define the future state processes for the global organization, connect the dots across functions and geographies

Engage across the business and related functions to ensure alignment; bring in subject matter experts when required

Maintain a broad functional view, understanding upstream & downstream impacts

Support Change:

Identify significant changes to the organization and assess overall impacts

Participate in the development of communication plans, lead communication sessions

Identify ways to drive process improvements or user adoption based on knowledge of the organization

Challenge the business on current state business processes and the underlying assumptions and justifications

Drive Business Engagement and Adoption:

Ensure the business is appropriately engaged in projects

Develop and deliver end user training

Provide support to the business during key rollout periods

Optimize and Sustain the Capabilities:

Evaluate, measure, and monitor processes to ensure business needs are met and to identify opportunities for continuous improvement

Lead process improvement initiatives in alignment with leadership priorities

Manage development and delivery of strategic initiatives in partnership with cross-functional stakeholders

Qualifications:
Bachelor's degree in business, finance, or merchandising required

Minimum of 10 years of experience of relevant retail experience

Prior experience in the merchandising or planning process either in a functional role or in a project-oriented support role

Experience in leading and developing teams

Strong personal commitment to quality, service, and teamwork

Ability to establish relationships and work effectively with all internal and external constituencies

Ability to think creatively, highly-driven and self-motivated

Ability to multi-task in a fast-paced environment with a sense of urgency while remaining organized

Ability to problem-solve, manage to deadlines, and complete in-depth analysis to support decision making

Experience managing resources in a matrix organization

Experience in influencing others outside of your direct management

Benefits:
The annual base salary range is $170,000 - $200,000 / year. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short and long term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.

Foot Locker Benefits:

Employee Discount

Paid Time Off

Medical Dental Vision Coverage

401(k) Roth 401(k)

Stock Purchase Plan

Life Insurance

Flexible Spending Account

Opportunities for Advancement

Tuition Reimbursement for Qualified Courses

Strong Company Culture

Employee Resource Groups

<!– job description page –>