SUPERVISOR OPERATIONS

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Job description

The Supervisor Operations is responsible for supervising & streamlining the daily operations of the Urology practice sites. This position includes administrative oversight of the administrative staff on site and dotted line supervision of clinical staff. Supervision of all patient registration includes: collection of demographic data and insurance information; cash collection and deposit preparation, including the coordination of payment arrangements and patient deferral policies for self-pay patients; data entry into clinical and billing systems; act as a patient advocate for patient concerns/waiting times. Responsible for revenue cycle responsibilities, including past balance look up and co-pay collections, charge entry and running the missing charges report to ensure compliance. Interview, hire, train and discipline administrative staff. In collaboration with Managers, supervise work assignments of administrative & clinical staff. Responsible for the overall flow of patient care activities at each site, including scheduling templates and staff coverage. Responsible for patient throughput during on-site visits as well as telemedicine visits. Responsible for special projects as directed by department managers.

This position covers Off-site practice locations & Hutch Tower One as needed, daily work hours may vary.

Requirements

Associates Degree required, Bachelors Degree preferred

Five years work experience required, should include healthcare and supervisory experience.

Proficient in Microsoft Office Outlook, Word, Powerpoint and Excel Applications.

Proficient in Epic

Skilled in data analysis and development of comprehensive reports

Department: filter14 Bargaining Unit: filter11 Campus: filter12 Employment Status: filter1 Address: filter4

Shift: filter2 Scheduled Hours: filter6 Req ID: id Salary Range/Pay Rate: customSalmin - customSalmax customRate

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the "Montefiore Difference" - who we are at Montefiore and all that we have to offer our associates, please click .

Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

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