Supervisor, Patient Transport - Main Campus

---

Job description

Pay Range:
$66,500.00-$(phone number removed)

Company Overview:
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Please review important announcements about vaccination requirements and our upcoming EHR implementation by clicking .

Important Note for MSK Employees:

Your Career Hub profile is submitted to the hiring team as your internal resume. Please be sure your profile is fully complete with your skills, relevant experience and education (if required). Click to learn more. Please note, this link is only accessible for MSK employees.

Job Description:
Service is at the heart of what we do in Support Services, and as a Supervisor, Patient Transport, you'll play a critical role in ensuring the safe and timely transport of patients, specimens, and equipment. This leadership role directly impacts patient care at MSK by coaching and leading your team to deliver seamless, high-quality service during critical moments. You'll champion process improvements that enhance operational efficiency and service excellence.

Role Overview:
• Monitor operations and staff activities daily, and identify opportunities for process improvements to ensure tasks are completed accurately and within timeframes.
• Oversee quality and timely completion of work, communicating unresolved issues to other supervisors for smooth shift transitions.
• Prepare and manage staff schedules, resolving staffing issues, and approving overtime or per diem staff when needed.
• Ensure effective financial stewardship by managing labor costs and optimizing resource allocation within the department.
• Coach and mentor your team by developing and implementing orientation and training programs to ensure their success.
• Lead the recruitment, interviewing, and assessment of candidates, ensuring alignment with MSK's values and commitment to high standards of patient care.
• Ensure adequate equipment and supplies are available, reporting shortages promptly.
• Encourage participation in quality improvement initiatives, delegating tasks as needed.
• Represent the department while maintaining an organization-wide perspective, collaborating to improve operations.

Key Qualifications:
• 4-7 years of supervisory experience with a focus on efficient operations management, leading process improvement, communicating expectations effectively, and team development.
• Strong coaching, leadership, and communication skills.
• Proficiency in Microsoft Office Suite, and ability to learn and champion new technologies.

Core Skills:
• Leadership in coaching and team development.
• Commitment to collaboration, continuous improvement, and patient-centered care.
• Process improvement and operational efficiency.
• Effective communication and problem-solving.
• Attention to detail and analytical thinking.

Additional Information:
• Location: MSK's Main Campus, 1275 York Ave, NYC.
• Schedule: Full-time, variable shifts, including weekends and holidays as needed.

Helpful Links:

Pay Range$66,500.00 - (phone number removed)

Please to learn more about MSK's compensation philosophy.

Closing:
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

<!– job description page –>