Vice President Of Shelter

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Job description

VICE PRESIDENT OF SHELTER NEEDED

Full-time (35 hours per week)

The Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 169 families who are in a transitional residence program for homeless families. The three story facility has rooms of various sizes, common areas and provides on-site security and social services

Reports To: Senior Vice President

What The Vice President Does:

Clearly communicate the the organizations' policies, requirements, guidelines, and program performance targets to staff.

Communicate with peers in other shelters and external agencies on issues related to client progress and best program practices.

Work with all staff to set staff performance targets in accordance with contract requirements.

Ensure that all direct and subordinate staff complies with the organizations' polices and rules.

Oversee all program operations and manage direct reporting program staff and their subordinates.

Develop and implement Quality Assurance measures to ensure quality service delivery to clients.

Ensure that all client files and program files are kept in compliance with our standards.

Direct, coordinate, supervise and document programmatic activities facilitated by direct reporting staff.

Observe staff engaging with clients and/or supervisors and their direct reports.

Conduct client and program progress reviews with staff.

Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information.

Analyze program and demographic data to make programmatic improvements.

Conduct regular staff meetings.

Oversee onsite and organize offsite training opportunities for professional development of staff.

Ensure that the site meets all regulatory compliance (i.e.-health, Client, OTDA, Callahan, RSRI, safety, and fire department).

Ensure that all housing goals, targets, and performance outcomes are met on a monthly/quarterly/annual basis.

Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.

Direct and coordinate the hiring and firing of shelter staff (in consultation and agreement with Human Resources).

Ensure that any disciplinary action taken, regarding staff, is in compliance with our disciplinary policy and procedure.

Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns.

Initiate and proactively create solutions to address gaps in shelter services or staff performance (i.e., basic computer training use of technology).

Address and implement resolutions to client/staff complaints in a timely manner.

Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment.

Interact and troubleshoot issues with subcontractors and vendors (i.e.-food, medical, laundry, technology, etc.)

Review and sign time sheets.

Supervise, review and approve staff and subordinates' training, vacation and leave.

Prepare performance appraisals for direct reporting program staff.

Participate in staff/funder/community and all outside agency meetings as requested.

Immediately report to the appropriate Vice President any: monitoring visits or funders' events; significant events; any incident that might subject the organizations liability.

Confer with the Vice President and/or other management staff as needed regarding programmatic and personnel issues.

May interact with funders.

May have direct client service/program responsibilities in addition to the above.

Minimum Education/Experience Required:

Bachelor's degree (B. A.) and three to five years of applicable experience and/or equivalent experience. Master's degree preferred. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy).

Other Requirements:

Ability to be on call 24 hours a day, 7 days a week.

When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Benefits: a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

For more information and to apply, please contact :

Jacqueline Sheils

Account Manager, Bond Health Staffing

th Avenue

Brooklyn, NY, 11219

Office: (phone number removed) ext. 201

Fax: (phone number removed)

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