Client Support Specialist

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Job description

Join TalentBridge as a Client Support Specialist!

Are you detail-oriented, organized, and looking for an entry-level role with room to grow? Join us and kickstart your career in contract billing! We offer a dynamic work environment, comprehensive training, and a supportive team to help you succeed.

Location:

Rochester, NY

Hours:

8 AM - 5 PM (fully onsite)

Pay:

18.00/hr

Type:

Contract to Hire

What You'll Do:

• Set Up Contracts: Ensure all contract details are accurate and entered into our system.
• Maintain Billing Data: Keep customer details, contract terms, pricing, and billing cycles up-to-date.
• Coordinate Changes: Work with internal and external teams to manage contract changes smoothly.
• Manage Accounts: Handle removals, relocations, cancellations, and other customer account tasks.
• Support Billing Efforts: Assist with meter collection and contract billing processes.

What We're Looking For:

• Education: High school diploma or GED.
• Experience: Data entry, customer service, order processing, or billing experience preferred but not required.
• Skills: Organized, detail-oriented, and excellent at multi-tasking in a fast-paced environment.
• Tech Savvy: Proficient in MS Office Suite, especially Excel (sorting, filtering, merging cells).
• Communication: Strong ability to communicate effectively with customers and team members.
• Self-Motivated: Able to learn on-the-job and through self-learning.

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