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Field Service Technician

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eXcell

2024-11-05 15:38:35

Job location Rome, New York, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

At CompucomStaffing , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

Our client has a brand new opportunity for a Field Service Technician to join their team onsite in Rome, NY and provide unparalleled technical support. This Technician will travel within a radius of 50 to 125+ miles daily, depending on the area and specific route, and is required to have a valid driver's license.

Duties and Responsibilities:

  • Provide support on IT / Data problems
  • Track and monitor issues, provide notes and feedback and be consistent with documentation
  • Understand AC / DC and backup power concepts
  • Manage triage, troubleshooting, and resolution to client scope on IT equipment
  • Document efforts, issues and resolutions, close cases / tickets daily

Skills and Qualifications:
  • Minimum 1+ years of technical support experience
  • CompTIA A+ (Required)
  • Net+ CompTIA certification preferred
  • Familiar with various operating systems (e.g., Windows OS, OSX, Linux / Unix)
  • Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment
  • Experience desired in copper and fiber cabling and various terminating connectors
  • Exceptional customer service skills
  • Must be self-motivated and have the capability to complete projects ahead of schedule
  • Excellent time management and reporting skills
  • Will occasionally work at heights of 20' to 25', lift equipment training provided
  • Must be able to lift 25 lbs.


$18.00 - $22.00 per hour

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. CompucomStaffing Supports Equal Employment Opportunity CompucomStaffing , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

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