Administrative Assistant

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Job description

SMV Recruiting is actively looking for a Administrative Assistant to work for a 100+ year old manufacturer in Syracuse, NY. Our client is seeking an individual capable of providing excellent customer service by answering phones, doing order entry, providing qoutes/invoices and doing occassional clergical tasks. In addition, your role would involve offering assistance, addressing customer inquiries by leveraging your product expertise, and recording all customer data. This is a direct hire role, the hours are 8:00a 5:00p with no overtime. If you are mechanically inclined, enjoy customer service and are looking for a career opportunity, please apply! We are looking to interview immediately.

Responsibilities:

• Provide technical and customer support by answering incoming calls over the phone and via email


• Support the sales, marketing and operations team by ulitizing good organizational skills


• Enter orders in the system along with important customer information


• Prepare quotes, provide invoices, track order status's and follow up with customers promptly


• Address customer inquiries using product knowledge when needed


• File, scan, photo copy and enter documentation as needed and other clerical duties as assigned

Requirements:

• Bachelors degree is preferred in Business Administration or similar is preferred


• 2-5+ years of customer service, sales or restaurant experience is strongly preferred


• Microsoft Office Suite and Windows experience is required


• 1+ years of manufacturing or industrial experience is strongly preferred

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