Customer Service Representative

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Job description

Mechanical/Automobile background preferred

Responsibilities:

• Handle incoming calls from customers with professionalism and courtesy.
• Process orders accurately and efficiently, ensuring customer satisfaction.
• Build and maintain positive relationships with customers to enhance overall experience.
• Demonstrate excellent organizational skills to manage multiple tasks seamlessly.
• Utilize proficiency in Microsoft Word and Excel for effective data management.

Qualifications:

• Strong interpersonal skills with a friendly and approachable personality.
• Excellent verbal and written communication skills.
• Organizational and multitasking abilities to thrive in a fast-paced environment.
• Proficiency in Microsoft Word and Excel for data entry and tracking.
• Previous experience in customer service or inside sales is a plus.
• Equivalent professional experience will be considered in lieu of a formal degree.

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