IT Director, Software Development

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Job description

Overview:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

We are the largest non-governmental provider of social services in America and every year, we help over 30 million Americans overcome poverty, homelessness, addiction, economic hardships, loneliness, and exploitation through a wide range of programs and services.

Our Eastern Territorial Headquarters has an opening for a Director of Software Development in the I.T. Department. This is a senior software engineering role responsible for leading a team of developers in the creation of software solutions for the organization. The role involves hands-on development work, designing and building application systems, and directing the work of team-members and contractors.

Responsibilities:

Lead the design and development of well-architected software systems.

Collaborate with project management and customers to ensure business and end-user requirements and goals are met.

Provide technical leadership and direction to developers in day-to-day activities.

Write, debug, and review code.

Write tests, including end-to-end tests, to validate software functionality.

Oversee software development contractors and their project deliverables.

Lead an Agile customer-focused strategy to achieve business goals.

Establish KPIs and metrics related to customer activities and software performance.

Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.

As primary liaison, collaborate with other IT teams, customers, and vendors, to troubleshoot and support software.

Collaborate with IT teams to develop customer support plans.

Coordinate and perform in-depth tests for modified and new systems, including UAT.

Create technical documentation and system diagrams to guide technical staff.

Collaborate on end-user documentation and training materials.

Gather product feedback from customers.

Review and analyze existing applications, develop strategies for deprecating, improving, or leveraging those systems.

Review or design user interfaces, graphical dashboards, or analyze metrics. Writing and review application code.

Where necessary, prepare, establish, and monitor budgets.

Qualifications:
Bachelor's Degree

7-10 years of related experience

Strong foundation in DotNet (.NET) C# (Razor/WebAPI), JavaScript/TypeScript.

Understanding of JavaScript/TypeScript frameworks (NextJS, React, Angular)

Familiarity with Java, Python, Linux/Windows shell.

Experience with SQL and NoSQL databases, and database schema design.

Understanding of software architecture design.

Critical thinking, problem solving, and analytical skills.

Communication and collaboration.

Ability to plan and work independently.

Knowledge of Git and version control strategies.

Experience and understanding of the DevOps SDLC.

Experience with CI/CD systems such as GitLab or Azure DevOps.

Knowledge of software security best practices.

Understanding of automated testing frameworks and QA best practices.

Experience with Azure, GCP, or other public cloud platforms.

Understanding of cloud native technologies, e.g., containers, Kubernetes, queue / messaging systems.

Understanding of application monitoring and observability tools.

Understanding of Infrastructure as Code tools.

Excellent technical writing skills.

Strong time management skills.

Knowledge of applicable data privacy practices and laws.

Familiarity with task management software such as JIRA, Monday, or Asana.

What We Offer

Generous Medical, Dental, Vision Benefits

TSA paid Life Insurance for Employees

Additional life insurance options for employees

On-site cafeteria

Paid Time Off - Vacation, Sick, Personal days

403(b) retirement savings plan

Non-contributory Pension Plan

Professional Development

Education Assistance

Free, on-site Fitness Center

Federal holidays

Opportunities to give back and support our communities

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

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