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Client Support Specialist

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Accentuate Staffing

2024-10-06 07:43:42

Job location Cary, North Carolina, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Accentuate Staffing is seeking a Client Support Specialist to join a consulting service organization in Cary, NC. As a Client Support Specialist you will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring they have a positive experience with the services offered. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy problem-solving, we would love to hear from you!

Responsibilities:

  • Compiling, verifying accuracy, and sorting information for computer entry
  • Resolving discrepancies in information and obtaining further information for incomplete documents
  • Responding to information requests from clients
  • Answering phones and responding to client issues
  • Onboarding new assignments

Requirements:

  • Associates Degree in business or related field
  • 5+ years of relevant experience preferred - insurance and/or horticulture industry experience
  • Computer literacy and familiarity with MS Office and CRM platforms
  • Able to process large amounts of information accurately and quickly
  • Advanced data entry skills
  • Project Coordinator and Customer Service experience
  • Excellent written and verbal communication skills
  • Professional phone demeanor

Inform a friend!

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