Supervisor Dimensions Ambulatory

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Job description

Overview:
Assesses, plans, implements, and improve methods and processes related to the delivery of Dimensions Ambulatory education and training across Novant Health Medical Group. Assists in maintaining and advancing Novant Health as a leader in the Epic electronic medical record through ongoing classroom auditing, quality monitoring, and evaluating the efficiency of the Dimensions Ambulatory Training Program. Responsible for the development of training staff including orientation, coordination and implementation of credentialing, and the advancement of trainer competency.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications:
Education: 4 Year / Bachelors Degree, required. Graduate Degree, preferred.

Experience: 3 years of education and training experience and/or information technology training experience, required. 2 years of healthcare experience, preferred.

Licensure/Certification: Epic Credentialed one or more of the Dimensions Ambulatory Applications (EpicCare, Cadence, and Resolute), required.

Additional Skills (required): Knowledge of current and future trends/practice in education and training.

Skills in interviewing and selection process; understanding of staffing, scheduling, and recruiting.

Skills in implementation of competency, feedback, and development processes for staff; teambuilding, coaching and counseling, conflict management, and interpersonal relationship skills; experience in development of learning plans, principles of adult learning and teaching methods/models, team/classroom facilitation; office and AV equipment; project leadership and consultation, delegation and communication skills, resource management; understanding of customer needs and expectations and knowledge for improvement to exceed customer.

Ability to drive/travel to multiple locations/facilities as needed.

Responsibilities:
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

Our team members are part of an environment that fosters team work, team member engagement and community involvement.

The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

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